quality posts: 105
mb93234 wrote:Alas, I had high hopes that my TV would arrive intact, but reality hit. The delivery guy told me that the packing was absolutely awful and that I should check it. I took a quick peek into the box and removed the floating pieces, and everything seemed OK, so I told him he could leave, and that I would get a return label if there were any problems after a power up.
I didn't notice that the entire bottom corner of the panel was completely smashed until I got the entire TV out of the box. The entire bottom of the LCD panel was also completely separated from the frame. Here are the pictures in all their epic glory:
At this point, I'm not even angry, I just think the whole thing is ridiculously silly. This TV is extremely thin for its size and is obviously fragile. Even so, just an extra $2-5 worth of effort in proper packaging would have saved a lot of headaches for everyone involved. I don't know how much the company refurbishing these units is spending per TV, but it was just wasted due to saving a couple bucks in packing material and labor.
Now, let's be completely honest, even though Woot doesn't have control of everything, this was an epic fail on their part. I have spent thousands of dollars on this site, and if this isn't resolved properly, that's it for me.
Yikes! We hope you've mailed in to email@example.com We've given them a heads up on your post.
I'm just hanging out, really.