ThunderThighs wrote:If you haven't already, you might contact service@woot.com to see if they can help or advise.

I did and they were a great help!!

I bought this TV and only after a few hours of working, it has lost its sound entirely. Has anybody else had any problems?

sasandashti wrote:I bought this TV and only after a few hours of working, it has lost its sound entirely. Has anybody else had any problems?

Yes - it seems to be happening to quite a few folks including me. As I said, I think the 3rd party rebuilders just slapped in a circuit board when there was an underlying problem. I hope Woot doesn't use this place again!

erict wrote:Yes - it seems to be happening to quite a few folks including me. As I said, I think the 3rd party rebuilders just slapped in a circuit board when there was an underlying problem. I hope Woot doesn't use this place again!

same issue for me, seems from some google time that the main boards sound processor just went dead. no static from speakers, they aren't getting any signal at all. even the audio out plugs in the back aren't getting anything.
unplugging for an hour and trying again does not fix it. tried multiple inputs for hdmi 1-3, cable jack, nothing works at all.

emailing woot now, looked at the warranty site and seems incredibly low budget and iffy.

TV had to be returned failed under the Warranty. Cost $104.57 to return to Sanyo refurb factory. The $289 plus tax deal has now cost me $418.12. I feel violated.

I hope support at Woot reads this! I am amazed and disappointed with Woot right now. Historically their customer service has been excellent. But, like so many others, the sound didn't work out of the box on this purchase. Sent Woot an email, they responded right away that they would take care of it.

Then... nothing. five emails, over one month, even found their phone number and called. Nothing. Says to send an email to support@woot.com!

Is this the beginning of the end for Woot? I hope not!