timsullivan42 wrote:Worst WOOT ever.
Steer clear of this pitiful piece if it ever resurfaces.
Thanks heavens I only risked $20 on the discovery that WOOT has lost its mojo.
And after the customer service response I have sworn off WOOT forever.
Sorry you were unhappy with the response from Customer Service. Unfortunately, the unit was not advertised to work with a Mac.
You could probably sell it and maybe even get a profit...
Will I receive customer support like I'm used to?
Not quite. If you buy something you don't end up liking or you have what marketing people call "buyer's remorse," sell it on Craigslist or at a garage sale. It's likely you'll make money doing this and save everyone a hassle. If the item doesn't work, first, find out what you're doing wrong. Yes, we know you think the item is bad, but it's probably your fault. Google your problem, or come back to that product discussion in our community and ask other people if they know. Try to call the manufacturer and ask if they know. If you give up and must return it to us, then follow on to the next FAQ entry.