mxyzptlk


quality posts: 0 Private Messages mxyzptlk

Hello, can someone from WOOT please contact me directly? I have a rather substantial unauthorized charge on my credit card from WOOT.

ThunderThighs


quality posts: 565 Private Messages ThunderThighs

Staff

mxyzptlk wrote:Hello, can someone from WOOT please contact me directly? I have a rather substantial unauthorized charge on my credit card from WOOT.

Email service@woot.com. I've given them a heads-up to look for your email

Be sure to include your billing address and the name on the account to assist them.



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mxyzptlk


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Thanks!

phylomina


quality posts: 0 Private Messages phylomina

I have an unauthoried charge on my credit card account. I have already e-mailed... but I would like this handled promptly, please. I am not sure what this is about.

ThunderThighs wrote:Email service@woot.com. I've given them a heads-up to look for your email

Be sure to include your billing address and the name on the account to assist them.



ROGETRAY


quality posts: 158 Private Messages ROGETRAY

Staff

phylomina wrote:I have an unauthoried charge on my credit card account. I have already e-mailed... but I would like this handled promptly, please. I am not sure what this is about.



Sorry for the delay in response.

I've forwarded your issue onto Member Services to see if they can find out what caused this issue.

Thank you for you ongoing patience while they resolve this matter.

Sincerely,
Woot Staff