Well, bad experience so far on this one.
First off, I ordered two of these, and I had to create a separate account for each, for which I have to have a separate e-mail account. What kind of BS is this? I guess Europeans have less than one car, so would never buy more than one device. "Please DON'T buy more than one item from us. Buy Garmin instead."
In their support forums, they say "it doesn't even have to be a real e-mail address!". Well, turns out it does, because the second one doesn't frickin' WORK, so I need to communicate with tech support through the alternate e-mail address now. (Too bad the first one wasn't the broken one.)
The first one updated correctly after an initial backup that took over an hour (to my Intel Core I7 laptop). Once updated and verified, I backed it up again, which took over an hour. I spent an entire evening setting up the first device.
The second device IMMEDIATELY told me that my six-month current map guarantee had already expired. From the way it occurred, I am almost certain that it has confused one device with the other somehow because I am using the same computer to manage two devices, even from two different accounts.
Thus far, I have no idea if my 1-year traffic subscription exists on either device, but I don't think it does. Neither TomTom account says anything about me having any valid subscriptions.
I have e-mailed TomTom from my alternate e-mail account. If they can't fix it remotely, both devices are going back. I'm going to have ten hours invested just initializing a couple of GPS's?
I never realized until now what a great device my 5 year old Magellan with the 7 year old maps was.