chimc002


quality posts: 0 Private Messages chimc002

Had ordered a roomba on 9/10, and wanted to modify the order on the same day, but was told by Woot member services that it was too late, and that I can refuse shipment. Here is the email reference: Order 41244946, case # W-1257461-TYW5 CRM:00397481
I had refused shipment as instructed. I emailed Woot on 9/24 to confirm receipt of the shipment but heard no response nor a return back on my credit card. Can I get an update on the return??

ThunderThighs


quality posts: 560 Private Messages ThunderThighs

Staff

Sorry for the problems with communication there.

Go ahead and email service@woot.com again and I'll ping them from this end to look for your email.



Customer Service: support@woot.com ••• YOU MUST CONTACT CS. Do not post in the forum for help.
••• ► Woot's Return Policy[/b] ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

patelunnat


quality posts: 0 Private Messages patelunnat

my friend,

below is my order number:Woot Order #41673073

i have placed this order in morning and requested cancellation within an hour. still waiting for reply.

please advice..

Thanks,

Unnat.