tlle


quality posts: 0 Private Messages tlle

I've bought quite a few things from Woot, but have never had to wait this long for shipping. I placed my order on 10/25 and my status still says "awaiting shipping."

I've gotten responses after emailing support saying the item would be shipped out within 5 business days. It's been 11 days/7 business days. Wondering if this item will even be shipped...

I guess my question is, will I be getting a refund soon? If so, when? I'm thinking this item might not be in stock.

ROGETRAY


quality posts: 158 Private Messages ROGETRAY

Staff

tlle wrote:I've bought quite a few things from Woot, but have never had to wait this long for shipping. I placed my order on 10/25 and my status still says "awaiting shipping."

I've gotten responses after emailing support saying the item would be shipped out within 5 business days. It's been 11 days/7 business days. Wondering if this item will even be shipped...

I guess my question is, will I be getting a refund soon? If so, when? I'm thinking this item might not be in stock.



Sorry to hear that you are experiencing issues with shipping.
Please feel free to email us at support@woot.com and we'll be glad to answer any questions or concerns you may have regarding your order.

Sincerely,
Woot Staff

tlle


quality posts: 0 Private Messages tlle
ROGETRAY wrote:Sorry to hear that you are experiencing issues with shipping.
Please feel free to email us at support@woot.com and we'll be glad to answer any questions or concerns you may have regarding your order.

Sincerely,
Woot Staff





Thanks...I have contacted support several times, but have pretty much been told that they do not have tracking info available and will provide it as soon as it becomes available. I will wait a few more days then request a refund.

sctebo


quality posts: 0 Private Messages sctebo

Is there a standard or quoted lead time?

inkycatz


quality posts: 105 Private Messages inkycatz
sctebo wrote:Is there a standard or quoted lead time?



We like to advise folks to give it five business days for processing/shipping from order time. It is occasionally faster, if that helps.

I'm just hanging out, really.