quality posts: 105
ahwallis wrote:I am wondering if this is normal. I placed an order and was charged on November 24th. It has been marked as awaiting shipping ever since. It is now the 29th, and my email to support has gone unanswered.
Woot seems laid back, so is this normal?
We like to advise folks to wait a five full business days for processing and shipping. With regards to support, we like to mention that it usually takes 1-2 business days to hear back (although you should have an auto reply with your case number right away).
We hope that helps and appreciate your patience!
I'm just hanging out, really.