inkycatz
quality posts: 105
Private Messages
tphjill wrote:My credit card kept getting denied and then the credit card company called to make sure it was me using the card. After that it went through.
Thanks for the update and sorry for the trouble!
I'm just hanging out, really.
inkycatz
quality posts: 105
Private Messages
Woot!!! wrote:Shipment arrived Wednesday the 19th to my local delivery company in NH via the shipper, HomeDirect. The local shipper called and informed me they received a TV instead of the treadmill. Turns out the shipping labels were swapped on my treadmill and the TV which was supposed to go to CA.
So now my treadmill is in CA and the TV is here in NH. HomeDirect is rerouting both items, but it should take another couple of weeks to get here. Not happy with this situation. Was hoping to have the treadmill by Christmas. Oh well.
Also not happy at all with Woot! customer service. Three emails to service@woot.com, three automated responses and not one response from a real person. Seriously not happy that I had to follow up on this myself with multiple calls to both shipping companies.
We've emailed support@woot.com for you to see if we can figure out what's going on here.
I'm just hanging out, really.