quality posts: 105
sfancler wrote:The order confirmation email asks the customer to respond to firstname.lastname@example.org if there are any changes to the order. Is this email monitored at all?
I placed an order last week and woot autopopulated the shipping address with an older address. I immediately logged a case and responded to the order confirmation email to correct the address. No response to either. Yesterday I got a shipping confirmation verifying the product went out to the wrong address.
40 bucks just evaporated before my very eyes.
We're pinging CS for you and hope you hear from them shortly!
I'm just hanging out, really.