It's getting pretty frustrating shopping on Woot.
Bought a meat variety gift pack a couple of weeks back, but after eleven days of not being shipped, I had to cancel it because nobody could tell me when it would actually get put into a box and mailed to me.
Today I bought several of these Mikasa pieces and had to get two day shipping on each one. No big deal except when I got my email confirmations it looked as though one of them had been tagged to go out regular shipping instead.
I asked customer service if they could change it to two day, which I had selected the first time, so I know it would get here on time. They couldn't, so they had to cancel it and I was asked to order it again.
Now, eight hours after my initial order, when I try to get that item, it's telling me there is no two day shipping available. There's no ONE day shipping available, either! What's going on?
Getting several of these pieces is the idea since they're now kind of a "set", but now I'll have part of a set as a gift and the last piece will get here... when?
This is the worst part about Woot - not being able to put several items FROM THE SAME Woot into one bundle to purchase all AT ONCE. It would make much more sense, take less time and, obviously, prevent situations like this one.
Even if it's not "$5 shipping" it could have been ten or fifteen (or $20) and it still would have been worth my while to do it. It was $9/ piece to get them all by Wednesday - still a good deal. But if I can't get all the pieces together before Xmas, I have to think about returning the other two and doing my shopping elsewhere.
Ironically, I think Woot is now owned by Amazon, right? Amazon has stellar shipping capabilities and they tell me right when I buy when something is going to get to my door.
Seriously, Woot, you can do all of the "$5 all you can ship" stuff and even charge me reasonable rates for two-day, but if your ordering process isn't streamlined, more predictable and more reliable, then it's just a gimmick and nothing more.
I haven't Wooted in a long time, but there were lots of cool Woots this season and I wanted some. I've already returned $37 worth of product already and I'm considering cancelling another $80+ because I can't tell what's going on over there!