inkycatz
quality posts: 105
Private Messages
kaizersozi wrote:Just received my Laptop and noticed a dead pixel. what should I do? do I need to request another computer? or is it fixable ? if yes. who sould I contact? thank you.
I'd contact HP first to see if you can get a replacement. If you have any problems after that, contact support@woot.com for more assistance.
Sorry about your dead pixel. Hate when that happens. 
I'm just hanging out, really.
inkycatz
quality posts: 105
Private Messages
fordgang wrote:Got mine and the T, Y, and F10 keys would not work (although all the rest did). Called HP and after an hour of trying everything in their playbook, they setup the warranty return. The next day, all keys started working perfectly. Got the box to return it and sent it in today even though it's still been working since. Physically, the laptop was in good condition except for that keyboard issue.
Curious if I'll get the same laptop back or another refurbished one?
No idea, but keep us posted. 
I'm just hanging out, really.