atryus28 wrote:I purchased this unit for my basement. It gave me issues with the automatic pump for a while.

Unfortunately, today when I went in the basement I found that the unit no longer functions at all. I will now need to deal with support and possible replacement. I will post back with my experience, however, it looks like actual replacements need to come from woot. The documentation says to return it to the place it was purchased from.

UPDATE:
I just called winix. They said they do not deal with woot.com, so I would need to contact woot.

She also mentioned that there have been a lot of calls from/for woot.com.

Looks like maybe they canceled this product for a reason darn it. I want another one or my money back then. 2 months does not make for a quality product.


First, apologies. I'll let the buyer know so they can contact Winix and straighten this out. In the meantime, email support@woot.com for assistance.