WootBot


quality posts: 15 Private Messages WootBot

Staff

Polk Audio SurroundBar w/ Wireless Sub

Speed to First Woot:
9m 26.990s
First Sucker:
cltb
Last Wooter to Woot:
eurob5
Last Purchase:
2 years ago
Order Pace (rank):
Bottom 33% of Woot.com Woots
Top 42% of all Woots
Woots Sold (rank):
Top 25% of Woot.com Woots
Top 20% of all Woots

Purchaser Experience

  • 20% first woot
  • 9% second woot
  • 33% < 10 woots
  • 16% < 25 woots
  • 22% ≥ 25 woots

Purchaser Seniority

  • 14% joined today
  • 1% one week old
  • 2% one month old
  • 9% one year old
  • 74% > one year old

Quantity Breakdown

  • 98% bought 1
  • 1% bought 2
  • 1% bought 3

Percentage of Sales Per Hour

2%
2%
2%
2%
2%
1%
5%
7%
9%
8%
6%
5%
4%
4%
5%
2%
6%
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Woots by State

zero wooters wootinglots of wooters wooting



Quality Posts


lichme


quality posts: 3120 Private Messages lichme

Amazon has less than impressive reviews with 2.5 star avg

conanthelibrarian


quality posts: 3801 Private Messages conanthelibrarian

Pretty good reviews (4 out of 5 stars) over at crutchfield.com

supjam


quality posts: 3 Private Messages supjam

I've got this soundbar above my fireplace, connected via toslink cable from my TV. It puts out much better sound than my TV ever could. I've got to turn off the sub at night because it disturbs the sleepers.

PROS: I can control it from my Dish controller (programmed to AUX, set as my default volume control). Sub is wireless and sets about 20 feet from the soundbar.

CONS: I had about 20 people over for the Superbowl, and at times, the soundbar output couldn't overpower my guests.

Samus


quality posts: 20 Private Messages Samus
lichme wrote:Amazon has less than impressive reviews with 2.5 star avg



I actually own this and used it for about 5 months before buying a larger bar with integrated woofers.

The wireless woofer is the downfall of this thing, and even though it can be powered off and removed from the equation, you still have the issue of WIFI interference from the outgoing signal from the speaker bar. Huge problem. This thing cripples your WIFI signal.

Additionally, you'd then be left with no bass, which isn't all that bad when you consider the sub woofer has problems of its own. It occasionally just makes a loud rumble. It can be at power on, and you have to cycle the power, or during a movie, and you have to cycle the power.

Lastly, there is a firmware problem with the sound bar that Polk will fix for free if you mail it to them. It isn't user serviceable. The firmware was necessary for me because among many things it fixes, one of them is the toslink signal with Samsung TV's. You have to use PCM unless you upgrade the firmware.

I don't know if these units on Woot have the newer firmware, but just be prepared to mail it in to Polk. The turnaround is about a week.

I want to add that I paid $300 for mine. For <$200 I might live with the problems it has.

lwang


quality posts: 32 Private Messages lwang

wireless sub...does it operate on alot of batteries like the old mega boomboxes?

supjam


quality posts: 3 Private Messages supjam
lwang wrote:wireless sub...does it operate on alot of batteries like the old mega boomboxes?


It's AC powered from your wall outlet.

CuzzinMerl


quality posts: 24 Private Messages CuzzinMerl

I was hoping Woot would have a tax theme today. Maybe sell genuine medieval ball and chains, maybe a Grim Reaper outfit, or George Orwell's 1984.

jimsinkorea


quality posts: 1 Private Messages jimsinkorea

I own this and it is okay. The only issue I have is the base rumbles off beat from the input sometimes. I don't have any issues with wi-fi signal when using this like others have experienced.



aliusa


quality posts: 7 Private Messages aliusa

Hi all,

Have this same unit in my bedroom. I wanted something that would give the illusion of surround sound without having to run wires all over my room (wifey factor). So I purchased this bar with that I mind.

Definitely not surround sound, no where near it. At best its a better speaker than your stock TV with a tiny subwoofer you can put under the bed right under you to make your bed rumble while watching the Fifth Element.

The optical link will not work with the FIOS box. So check for compatibility.

The remote is a joke. Its the size of credit card. It will get lost. Just found mine, a year later!

It's loud enough for a bedroom. You need four walls, open spaces will make this a dud.

I don't think this will even cut it for a quality center speaker (not sure it's even technically possible) with your 5.1 system.

Bottom line, if you want a crisper speaker than your TV speakers, go ahead. But if you're looking for a surround sound alternative, look elsewhere.

aliusa


quality posts: 7 Private Messages aliusa
lwang wrote:wireless sub...does it operate on alot of batteries like the old mega boomboxes?



Its wired to the outlet but wireless to the main speaker.

jijacob


quality posts: 2 Private Messages jijacob

I have this soundbar. My goal was to plug it into an Apple TV and get good sound in my bedroom without the mess of surround sound. For this price, I'd say it is the best thing you can do, since you can't get anywhere near the convenience of this configuration for this price. I paid significantly more than this for mine, and still considered it a good value.

It does not simulate surround sound, it just gives you much better sound from the front. The wireless sub works well and allows you to put the sub somewhere else in the room besides next to the TV. I'd recommend putting the sub the same distance from the listener, however, since it does not have distance configuration.

I bought a mount to hook mine to the VESA mount on the back of the TV.

adamjmiller1


quality posts: 0 Private Messages adamjmiller1

Does anyone know if this unit has bluetooth capability?

mayzilla


quality posts: 0 Private Messages mayzilla
Samus wrote:I actually own this and used it for about 5 months before buying a larger bar with integrated woofers.

The wireless woofer is the downfall of this thing, and even though it can be powered off and removed from the equation, you still have the issue of WIFI interference from the outgoing signal from the speaker bar. Huge problem. This thing cripples your WIFI signal.

Additionally, you'd then be left with no bass, which isn't all that bad when you consider the sub woofer has problems of its own. It occasionally just makes a loud rumble. It can be at power on, and you have to cycle the power, or during a movie, and you have to cycle the power.

Lastly, there is a firmware problem with the sound bar that Polk will fix for free if you mail it to them. It isn't user serviceable. The firmware was necessary for me because among many things it fixes, one of them is the toslink signal with Samsung TV's. You have to use PCM unless you upgrade the firmware.

I don't know if these units on Woot have the newer firmware, but just be prepared to mail it in to Polk. The turnaround is about a week.

I want to add that I paid $300 for mine. For <$200 I might live with the problems it has.



This guy has it right. I had exactly the same issues with this soundbar. I have a Samsung TV and can confirm that this unit does not play nice with it out of the box using toslink (optical). After about 5-10 mins of listening, audio would become more and more distorted until it was just digital squealing. Polk was less than helpful in this regard and said send it to us at your expense and we'll fix it. Nope.

I didn't give up on it at this point, instead opting to use the analog input. This addressed the distorting sound (toslink issue) but another issue with the wifi sub finally ultimately forced me to return it to Costco. For those interested, voice-only TV sounds awful with the sub turned on. The sub would basically cut in and out depending on vocal tone (hi-sub off, low sub on), which got really annoying. Since returning the sub, I can also confirm that my wireless network performance seems more stable…maybe a coincidence, maybe not.

Anyway, even at less than $200, I’d probably still pass based on my experience.

mayzilla


quality posts: 0 Private Messages mayzilla
adamjmiller1 wrote:Does anyone know if this unit has bluetooth capability?



I owned this unit, it does not.

howemi01


quality posts: 0 Private Messages howemi01

I got this unit from Best Buy's ebay outfit a couple years ago. Been quite happy with it, for the price. The random rumbling freaks out my dog but a quick powercycle fixes it. I too lost the remote but it has a handy autolearn feature that allows it to work with just about any remote (I've tried it with Comcast, FIOS and a Logitech Harmony).

adilla


quality posts: 0 Private Messages adilla
Samus wrote:I actually own this and used it for about 5 months before buying a larger bar with integrated woofers.

The wireless woofer is the downfall of this thing, and even though it can be powered off and removed from the equation, you still have the issue of WIFI interference from the outgoing signal from the speaker bar. Huge problem. This thing cripples your WIFI signal.

Additionally, you'd then be left with no bass, which isn't all that bad when you consider the sub woofer has problems of its own. It occasionally just makes a loud rumble. It can be at power on, and you have to cycle the power, or during a movie, and you have to cycle the power.

Lastly, there is a firmware problem with the sound bar that Polk will fix for free if you mail it to them. It isn't user serviceable. The firmware was necessary for me because among many things it fixes, one of them is the toslink signal with Samsung TV's. You have to use PCM unless you upgrade the firmware.

I don't know if these units on Woot have the newer firmware, but just be prepared to mail it in to Polk. The turnaround is about a week.

I want to add that I paid $300 for mine. For <$200 I might live with the problems it has.



This guy has it 100% correct. I too had purchased this from a big box retailer, only to have to return in days later.

I read the reviews on Amazon and elsewhere about people having WIFI issues and figured 'oh yeah, it's just these Tin Mans using the same channel or doing something else wrong.'

NOPE. This thing crippled both my B and G networks regardless of channel (the primary symptom being the sub wouldn't work, although I did have other wireless client issues as well).

STEER CLEAR if you use WIFI at home.

vatchman


quality posts: 9 Private Messages vatchman

Is it compatible with a MAC?

cycokiller


quality posts: 6 Private Messages cycokiller

I bought one of these locally a couple months ago. I also read a lot of reviews with folks talking about the WiFi issues, but I never had problems with it.

I did eventually return the setup because I just wasn't very impressed with the sound (hollow/tinny). It was only marginally better than the built-in TV speakers. I also had it hooked up to the audio output on a Zotac ZBOX Nano (running Windows 7 for Media Center) and the volume level just wasn't high enough.

I have heard that they higher end models in this same family are better. I ended up picking up the Audio Solutions TV mount with the built-in sub & speakers here on woot! and I've been very happy with that. Especially for the price.

4F682120446F6E277420746F756368206D652074686572652100

cycokiller


quality posts: 6 Private Messages cycokiller
vatchman wrote:Is it compatible with a MAC?



It uses either an analog 3.5mm audio connection or an optical (spdif) cable. So pretty much it works with anything that has an audio output.

4F682120446F6E277420746F756368206D652074686572652100

bottomfeeder57


quality posts: 3 Private Messages bottomfeeder57

Polk Audio Soundbar IHT 5000 and 6000 models were reviewed by CR and scored about midway between the highest and lowest rated models. These two tested models are actually near the bottom third on the list of tested models. Considering all the other issues well detailed by other reviewers, I will definitely look for another option. (Recently offered Denon DHT 1312-BA was second highest scoring home theater in a box. Denon DHT 1313-BA is Tech Woot of the day.)

robstak


quality posts: 1 Private Messages robstak

I have this and LOVE this. I'm just sad I paid $250 for it now that it's so much cheaper here...

I have NEVER had rumbling problems.
I have NEVER had syncing problems.
I have NEVER had WiFi problems.

And I've now used this for about 3-4 hours every day for the past year, no firmware updates, no calls to polk.

I'm not saying the other ppl are liars, just that it's not always the case.

As far as surround sound: use your head. No sound bar is as good as actually having surround sound speakers. The wireless sub does give some extra depth if you put it behind you, but be realistic in your expectations.

As far as connections, I hooked it directly to my 42" TLC with the included tiny optical cable, no problem there either.

So, I guess, proceed with caution, but this is a stellar price! I might have to pick up another for the bedroom myself...

editorkid


quality posts: 94 Private Messages editorkid

The specs are warning me off. The soundbar's bass range goes lower than the subwoofer's... that can't be good. And even the soundbar bottoms out at 40 Hz... so you're missing the lowest octave of everything that's recorded down to 20 Hz. (Which is roughly everything.)

Samus


quality posts: 20 Private Messages Samus
robstak wrote:I have this and LOVE this. I'm just sad I paid $250 for it now that it's so much cheaper here...

I have NEVER had rumbling problems.
I have NEVER had syncing problems.
I have NEVER had WiFi problems.

And I've now used this for about 3-4 hours every day for the past year, no firmware updates, no calls to polk.

I'm not saying the other ppl are liars, just that it's not always the case.

As far as surround sound: use your head. No sound bar is as good as actually having surround sound speakers. The wireless sub does give some extra depth if you put it behind you, but be realistic in your expectations.

As far as connections, I hooked it directly to my 42" TLC with the included tiny optical cable, no problem there either.

So, I guess, proceed with caution, but this is a stellar price! I might have to pick up another for the bedroom myself...



Perhaps yours has the newest firmware that fixes a lot of problems (keeps sub on so it doesn't cut out, fixes DSP for toslink compatibility, uses spread spectrum channel hopping to prevent wifi interference...) but there are dozes on documented posts here and on Amazon where people have problems with everything you have success with :\

Wetbo


quality posts: 1 Private Messages Wetbo
robstak wrote:I have this and LOVE this. I'm just sad I paid $250 for it now that it's so much cheaper here...

I have NEVER had rumbling problems.
I have NEVER had syncing problems.
I have NEVER had WiFi problems.

And I've now used this for about 3-4 hours every day for the past year, no firmware updates, no calls to polk.

I'm not saying the other ppl are liars, just that it's not always the case.

As far as surround sound: use your head. No sound bar is as good as actually having surround sound speakers. The wireless sub does give some extra depth if you put it behind you, but be realistic in your expectations.

As far as connections, I hooked it directly to my 42" TLC with the included tiny optical cable, no problem there either.

So, I guess, proceed with caution, but this is a stellar price! I might have to pick up another for the bedroom myself...



I'm pretty much in the boat with this person, I've had this soundbar for about a year now, and my only complaint has been when the bar loses power because of a recent cat incident that has made the power cable sensitive, thus if it loses power all the volume settings reset, making my woofer WAY louder than I want it to me. I live in a apartment and don't want to piss off my neighbors all day (just some times). Regardless, I love this bar, even if it doesn't give true surround quality, but it is definitely better than my Samsung TV speakers.

As for the wireless, I have some diminished signal problems, but always retain full connectivity so I have never noticed.

ericledesma


quality posts: 0 Private Messages ericledesma

I do love the sound that this system creates. I have only one complaint, the remote, it sucks! To be fair, I have not attempted to pair it with a Universal remote yet.

polk419


quality posts: 1 Private Messages polk419

Hi, my name is Kim Jasper, and I am the Customer Service manager for Polk Audio. I have been with the company for 13 years.

I wanted to address concerns anyone may have regarding the SurroundBar 4000.

Some units did have a firmware issue with this system.

The symptom was a distorted audio output after 15 to 20 minutes of play when the bar was connected only using the digital optical Source 1 input.

The new firmware update (Version 20) corrected this problem. This can be confirmed by a small rectangular white label that is located on the back of the amplifier on the speaker bar.

There is also a blue avery dot on the product ID label on the carton, plus the part number has been revised to AM1400-B.

All of Woot's inventory is brand new and has the latest firmware already installed.

If anyone has any questions regarding product information or set up, feel free to call us direct at 800-377-7655 between the hours of 9 am to 5:30 pm Eastern Time Monday through Friday and we will be glad to help.

gfreek12000


quality posts: 1 Private Messages gfreek12000

hey polk419, WOOT is listed on your web site as an "unauthorized seller" with no factory warranty. Whats up with that ??

PemberDucky


quality posts: 41 Private Messages PemberDucky

Staff

gfreek12000 wrote:hey polk419, WOOT is listed on your web site as an "unauthorized seller" with no factory warranty. Whats up with that ??



hmm. i'll forward this along to folks in the know.

in the meantime, i will say that you can always email Support@Woot.com if you run into difficulty with any of our manufacturers/vendors honoring a warranty.


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Not sure if you should post that? This slightly-nsfw-flowchart will help.

bobbyb0322


quality posts: 5 Private Messages bobbyb0322

Amazing how poor the customer service is here at woot. Made a purchase 3/31 and tried to cancel within about 15 minutes. Was told I couldn't cancel because the item was past the point of no return. Several days later it shipped. Horribly rude people email you back and one "supervisor" told me when I didn't like what he said that the matter was considered closed. I hadn't even received the item yet and this clown considered the matter closed. What a joke. Finally got my damn refund 16 days later. Woot likes to hold on to your money. Go ahead, ban my account Woot. You lost a customer forever.

cycokiller


quality posts: 6 Private Messages cycokiller
aliusa wrote:It's loud enough for a bedroom. You need four walls, open spaces will make this a dud.



This could have been my issue with the sound.. I had it in my living room, which is pretty big, and has 12 foot ceilings. Maybe I should have tried it in a smaller room.

4F682120446F6E277420746F756368206D652074686572652100

craigthom


quality posts: 63 Private Messages craigthom
editorkid wrote:The specs are warning me off. The soundbar's bass range goes lower than the subwoofer's... that can't be good. And even the soundbar bottoms out at 40 Hz... so you're missing the lowest octave of everything that's recorded down to 20 Hz. (Which is roughly everything.)



Any speakers this small that claim frequency response down to 20 Hz are doing so without the "+/- XdB" tolerance, which means they may make noises that low, but they'll be very quiet.

It takes size, money, and power to get good, quality, musical response down to 20 Hz. You may be able to get under 30 Hz with a ported subwoofer for under $300, but it still won't be great.

There are cheaper subwoofers intended for home theater that can produce rumbly sound effects for movies, but it will be hard to distinguish one low note from another.

PemberDucky


quality posts: 41 Private Messages PemberDucky

Staff

bobbyb0322 wrote:Amazing how poor the customer service is here at woot. Made a purchase 3/31 and tried to cancel within about 15 minutes. Was told I couldn't cancel because the item was past the point of no return. Several days later it shipped. Horribly rude people email you back and one "supervisor" told me when I didn't like what he said that the matter was considered closed. I hadn't even received the item yet and this clown considered the matter closed. What a joke. Finally got my damn refund 16 days later. Woot likes to hold on to your money. Go ahead, ban my account Woot. You lost a customer forever.



sorry you had a bad experience. wish you'd posted earlier; I'd happily poke and prod on your behalf.

we don't like losing customers. it sounds like you've already received your refund and the matter is done with, but please let us know if there's anything we can do rekindle the flame. we miss you and love you dearly.


-----------------------------------------------
Not sure if you should post that? This slightly-nsfw-flowchart will help.

polk213


quality posts: 1 Private Messages polk213
gfreek12000 wrote:hey polk419, WOOT is listed on your web site as an "unauthorized seller" with no factory warranty. Whats up with that ??



Hi, My name is Bill and I've been in the Polk Sales department for 21 years.

Woot has been Authorized to sell the SB4000 and the unit comes with a warranty.

Please don't hesitate to contact Polk's customer service department with any questions.

Have a great evening!