annetaylorm


quality posts: 0 Private Messages annetaylorm

I ordered a large order of baby wipes from Woot Kids and got it in today to see that....11 of the 12 ordered items were missing.

I ordered a 12 pack of baby wipes and got 1 pack for many, many times the price of 1 pack at a regular store.

Just sent a customer service query, but I'm wondering how long these things take to resolve. Was planning to gift these to a friend at a baby shower....and now I won't be able to. Unless they magically appear in the next 3 days on my door step.

Sigh.

My first order with Woot = massive fail so far.

Gatzby


quality posts: 43 Private Messages Gatzby
annetaylorm wrote:I ordered a large order of baby wipes from Woot Kids and got it in today to see that....11 of the 12 ordered items were missing.

I ordered a 12 pack of baby wipes and got 1 pack for many, many times the price of 1 pack at a regular store.

Just sent a customer service query, but I'm wondering how long these things take to resolve. Was planning to gift these to a friend at a baby shower....and now I won't be able to. Unless they magically appear in the next 3 days on my door step.

Sigh.

My first order with Woot = massive fail so far.



Very sorry to hear there's been a problem with your order! It sounds like there might have been some confusion in packing, but support should get back to you within a business day or two.

It IS possible they may be coming in multiple shipments and will show up naturally, but support should have you covered.

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