Three weeks ago I placed an order. It still has not shipped. Since it has been so long, I need to cancel the order. But I've been told 3 times by Woot Support,
"In an effort to streamline our shipping process, orders are now processed to ship much faster. As a result, unfortunately, we are unable to alter or cancel your order. Please understand this does not necessarily mean your order has shipped but rather that it has reached the point in processing where it is unable to be cancelled or modified."
Is there a real human with whom I can speak to get this resolved?