quality posts: 2
And before you say, it's only $5 for shipping, I'm not complaining about the actual shipping time. I'm referring to the time it takes to get something out the door.
And I'm not talking about woot-offs, obviously there is a crap-ton of stuff to ship then. I'm talking about regular woots....it's now been at least 7 days (4 business days) and it still hasn't shipped.
If it normally takes you that long to ship it means you're never caught up and you need to either change your process or hire more people to help ship things. It's pretty deceptive to advertise 3-8 days shipping if it takes you 8 days to even get it out the door.
I'm too cool for a signature.
quality posts: 5
Mischief101 wrote:I'm really confused by this too. I ordered 2 things on June 20th and they both say "not yet shipped". I even paid for faster shipping on one of them, and it still hasn't even shipped. These are gifts. I need them before Wednesday of next week. Will I get them???
It is unlikely that you will, I am sorry to say. Even though I've been playing at the game of woot for a very long time, and *knew* better, I still went for the two day shipping on a recent purchase of wine. Silly me. Two days from when they send it, but not any faster in shipping (and two seconds worth of brain cells would have told me this). This is still worth it to me, since it's better that wine doesn't sit in a hot fedex truck this time of year.
It can take up to five business days (and often does) for an item to actually be put in a box and sent your way. Once it's in a box, it usually moves pretty fast, but it's very unlikely that you will see it in time for a gift.
Buy a card. Print out the description of the item, and put it in the card. At least the recipient will know they have something cool that will arrive soon.
It takes months to find a customer, but only seconds to lose one. The good news is that we should run out of them in no time.
...and you did.