takhus


quality posts: 0 Private Messages takhus

Does anyone know what is going on with the orders from the Ludell Striking Tools sale from the end of May?
The item I ordered hasn't arrived, and I have sent a few emails to support and not got much response (my email from this past weekend is still unanswered).

It seems from the forum discussion (http://tools.woot.com/forums/viewpost.aspx?postid=5451326) that many others are having similar difficulties getting any details.

The communication from customer service on this has been horrible.
Is woot just waiting for everyone to cancel the orders?

ThunderThighs


quality posts: 545 Private Messages ThunderThighs

Staff

takhus wrote:Does anyone know what is going on with the orders from the Ludell Striking Tools sale from the end of May?
The item I ordered hasn't arrived, and I have sent a few emails to support and not got much response (my email from this past weekend is still unanswered).

It seems from the forum discussion (http://tools.woot.com/forums/viewpost.aspx?postid=5451326) that many others are having similar difficulties getting any details.

The communication from customer service on this has been horrible.
Is woot just waiting for everyone to cancel the orders?


I'm so sorry. Let me see what I can find out.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

takhus


quality posts: 0 Private Messages takhus
ThunderThighs wrote:I'm so sorry. Let me see what I can find out.



Any luck?