I talked my mother-in-law into buying the 55" version as her first woot (this is her account). Im posting this on her behalf in hopes of getting some help. She was happy with the deal, and not so happy with the customer service (or how long the shipping took, but that is to be expected with a freight item).
She received the TV on the weekend of July 4th, and purchased it to have at her cabin where she only uses it on weekends. On sunday, when she went to turn it off, it kept turning back on after the red light flashed several times. She was eventually able to get it to turn off, but then had a great deal of difficulty getting it to turn back on. It would turn on, then back off.
She called customer service, as it is obviously within the 90 day woot warranty, and they stated it sounded like a board was bad. Woot told her to ship it back (at her own expense) and they would fix it. I have bought two TV's myself on here the last few years (and luckily never had a problem with them) but have watched the forums for the problems other people have had. I have seen, several times, where people were sent return shipping labels and were not required to pay the shipping themselves.
Im just wondering what other people have had, and hoping one of the moderators will chime in with some help. I dont think its right that a TV that has been used for a total of 10-12 days, and then goes bad, should have to be shipped back at her expense. I can guarantee that if she has to pay for the shipping, she will never purchase anything from woot again, and I doubt I will either.