I bought this a few weeks back. I've been extremely satisfied with Woot overall, but this particular refurb was, well, really a refurb. The player that I received was dirty and smudged with fingerprints, had more than the usual amount of surface scratches on the top and the display face, and some funk/toejam/ok probably battery acid in the remote control battery compartment. Machine works fine and as advertised, but I was surprised by the appearance. I've bought refurbs from Woot before, and virtually every other time the quality of the product was as if the product was brand new. Not this time, but YMMV. Also agree on an earlier comment - navigating the apps menu and getting them to load is a painfully S-L-O-W process, but it's not meant to be a Roku or an AppleTV I guess. Still love ya though, Woot.