ThunderThighs


quality posts: 590 Private Messages ThunderThighs

Staff

jweinzettel8184 wrote:does woot have a return policy?


Probably not like you're thinking. The FAQ is a good place to start. And welcome.



FORUM MODERATOR
To contact Customer Service, use the SUPPORT form at the top of every woot page
••• ► Woot's Return Policy ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

ThunderThighs


quality posts: 590 Private Messages ThunderThighs

Staff

kwkilcoyne wrote:I guess I'm just concerned as to why so many of their sets need to be refurbed in the first place. Seems like there would need to be a lot of failures or returns

Besides the reasons given earlier by Wooters, here’s an explanation of refurbished/recertified written by a former staffer that may help.



FORUM MODERATOR
To contact Customer Service, use the SUPPORT form at the top of every woot page
••• ► Woot's Return Policy ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

jkimrey


quality posts: 0 Private Messages jkimrey

Anyone have any experience with using the 24" as a primary computer monitor?

Thanks

snake1924


quality posts: 0 Private Messages snake1924

Did any one else buy the 29" at the Woot-Off a couple of days ago for $20 more than this? I think the same model or does the B after E291-A1 mean something? A shame if paid more 2 days earlier, but hey the rush of a Woot-Off may be worth $20.


[MOD: The one in the Woot-Off was Factory Reconditioned]

titangears


quality posts: 9 Private Messages titangears
ThunderThighs wrote:Besides the reasons given earlier by Wooters, here’s an explanation of refurbished/recertified written by a former staffer that may help.



Hey Thunderthi... Thanks for being active here and answering so many questions for people.


Addicted to cycling and gadgets..

ThunderThighs


quality posts: 590 Private Messages ThunderThighs

Staff

titangears wrote:Hey Thunderthi... Thanks for being active here and answering so many questions for people.


You're welcome. Glad to help where I can.



FORUM MODERATOR
To contact Customer Service, use the SUPPORT form at the top of every woot page
••• ► Woot's Return Policy ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

BonoMan


quality posts: 2 Private Messages BonoMan
Wootificator wrote:You have just described the "Soap Opera" effect of the new LED LCD TVs. There are some brands with a setting to reduce the Soap Opera effect, but it is a problem of the Display tech, not the resolution. I have a 1080p Panasonic Plasma and it suffers none of the issues you ranted about because Plasma is a superior display technology. It's only drawback is that LEDs are "sexier" and use less electricity. That's it. Some people claim plasmas are difficult to see in bright light, but I have not noticed that with mine.



Just to clarify...the soap opera effect is an effect created when the "interpolate frame" option is turned on. It's not at all inherent in 1080p or anything like that. It's a total post processing effect that brands market as "TruMotion" or "CinemaView" or some other nonsensical name.

Some ship with it on by default. So there aren't technlogies that "reduce" it...there are technologies that add it. And they can be turned off.

BonoMan


quality posts: 2 Private Messages BonoMan
jimmmm55 wrote:The TV probably has smoothing turned on. 120hz and higher produces the soap opera effect. Most 720p sets don't have this feature. Turn it off and the problem will be gone.



120Hz does not inherently produce this effect. Brands were mismarketing their smoothers/interpolators as "120Hz" but that's completely misleading. In fact 120Hz gives you real 24 frame playback on Blu-Rays which is the exact opposite of the soap opera effect.

120Hz is just a refresh rate. It does enable the motion interpolators to work...but they aren't the same thing.

deserthobo


quality posts: 0 Private Messages deserthobo

this screen is damn awful, it doesn't recognize my video card's mini hdmi - hdmi connection. this is a cheap screen!!!!!!!

SneezyKevinA


quality posts: 3 Private Messages SneezyKevinA

Mine is crap right out of the box. No more refurbs for me ever. The screen flickers like mad. NOw I have to pay to ship the (*&^%$^ to california for repair. What a waste of money.

deserthobo


quality posts: 0 Private Messages deserthobo
SneezyKevinA wrote:Mine is crap right out of the box. No more refurbs for me ever. The screen flickers like mad. NOw I have to pay to ship the (*&^%$^ to california for repair. What a waste of money.



AND you can't use the hdmi in for video cards...what a I like turtles! screen!

SneezyKevinA


quality posts: 3 Private Messages SneezyKevinA
deserthobo wrote:AND you can't use the hdmi in for video cards...what a I like turtles! screen!



Yeah, I hear ya. This is the last cheap crap I buy. At least from a big box retail store I could return it.

ThunderThighs


quality posts: 590 Private Messages ThunderThighs

Staff

SneezyKevinA wrote:Yeah, I hear ya. This is the last cheap crap I buy. At least from a big box retail store I could return it.


Sorry for the problems. If it was having problems right out of the box, please email support@woot.com for some options.



FORUM MODERATOR
To contact Customer Service, use the SUPPORT form at the top of every woot page
••• ► Woot's Return Policy ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

mpgoman


quality posts: 0 Private Messages mpgoman
ThunderThighs wrote:Sorry for the problems. If it was having problems right out of the box, please email support@woot.com for some options.



Same issue, mine was dead out of the box. Already contacted support and was told I can return it but shipping is out of pocket. So basically I just paid to have a shiny piece of plastic sent to me and back to woot. Anyone know what will happen if I purchase a square trade warranty even knowing the unit is already defective?

jroth420


quality posts: 0 Private Messages jroth420

What's the best way to get my money back on this thing!? I received my first one a few days after purchase and it worked for about a month and then died. I sent it to the people to cover it under warranty, paid for shipping and insurance and they sent me back another tv that lasted all of 2 days before it wouldn't turn on again. What is going on? I have never had an issue with electronics from Woot before. Help!

ROGETRAY


quality posts: 169 Private Messages ROGETRAY

Staff

jroth420 wrote:What's the best way to get my money back on this thing!? I received my first one a few days after purchase and it worked for about a month and then died. I sent it to the people to cover it under warranty, paid for shipping and insurance and they sent me back another tv that lasted all of 2 days before it wouldn't turn on again. What is going on? I have never had an issue with electronics from Woot before. Help!



Hmmmm. Double whammy? I'm sorry to hear that you experienced two separate issues with the televisions you purchased.

I would recommend that you contact Woot Member Services at support@woot.com and mention everything you posted here. They should be able to provide you with some options to find a resolve.

yesmyok


quality posts: 2 Private Messages yesmyok
robio wrote:When I do buy a flatscreen (waiting for the ol' tube set to die before I can justify the expense), I'll be happy to take a 720p.

To me, 1080p is too much detail. When I watch movies and shows on 1080p TVs, everything LOOKS like a soundstage, and every little wiggle in the camera movement becomes obvious. Tracking shots are ruined by 1080p, because you can ALWAYS see a little jiggle. And the images are so crisp, it no longer looks like a world into which you're transported, but rather like a bunch of actors standing under bright lights being filmed.

Even parts of huge-budget movies look cheap. Watched "Titanic" at the in-laws recently, and the breakfast scene in which Billy Zane blows his top at Kate Winslet, which is supposed to be taking place on their suite's private balcony, just SCREAMED "soundstage" in 1080p. Took me right out of the story.

Just for comparison, I watched that scene on a 720p TV at a friends house the next week, and it looked every bit as good as it did on the big screen.

/end rant



I've been saying this very same thing to my friends and family who scoff at my old tv. Happy to see that I'm not the only one that feels way.