quality posts: 1
Got mine yesterday and letting it air out until tomorrow......
"It's become appallingly clear that our technology has surpassed our humanity."
quality posts: 0
I also received a FOAM topper instead of GEL. Like most of you, I opened mine and it fully inflated before I realized what happened. I've contact woot support already - back on Saturday and heard nothing. I sent a new message today with more details so hopefully someone gets to it soon. But everyone, please be patient, I'm sure woot and the manufacturer will make things right. Woot has always been great in the past, so I believe they will come through for us now.
I just hope that I don't have to find out a way to ship back a fully inflated topper to get the replacement - since that would be near impossible.
Box of Cobwebs cherry popped on 7/12/2009