darlenee1 wrote:So, I gave my husband his tablet last night. Come to find out woot sent me a 16 gb one when I ordered (and paid for) the 32 gb. Hopefully I'll hear back from customer service.
My response from customer service is insulting and I am shocked:
Thank you for taking the time to email us. We appreciate your concerns as well as your business.
Thanks for contacting us through the Support Page. Unfortunately, per our FAQ's (www.woot.com/faq), we're unable to accept returns on items that have exceeded 21 Days from the purchased date of the product. We suggest trying to sell the unwanted item to a friend, a co-worker, on eBay or craigslist, or on www.wootswap.com.
So, woot screws up, tells me too bad, try reselling the item? The one I overpaid for since it is not what I ordered and I would have no way of knowing this since I did not check the specs when i turned it on, trusting woot to send the correct item?
Ran out of room for the wines, and can't think of a good quote for now