ROGETRAY


quality posts: 158 Private Messages ROGETRAY

Staff

kimdan3 wrote:Same here. I ordered an XL for my son and got sent a medium and have sent 3 emails with NO response!!!!!!!!!!!!!!



I'm sorry to hear that you haven't heard back from your email inquiry.

I've gone ahead and forwarded your inquiry along to Woot Member Services.

Thank you for your continued patience while they attend to the issue.

kimdan3


quality posts: 0 Private Messages kimdan3
ROGETRAY wrote:I'm sorry to hear that you haven't heard back from your email inquiry.

I've gone ahead and forwarded your inquiry along to Woot Member Services.

Thank you for your continued patience while they attend to the issue.


As of today, I still have not gotten any response from any of the emails sent. I guess I will not be ordering from WOOT again since the customer support is TERRIBLE!!!!! Don't want to order something and not be able to get a problem corrected

agingdragqueen


quality posts: 126 Private Messages agingdragqueen

Staff

kimdan3 wrote:As of today, I still have not gotten any response from any of the emails sent. I guess I will not be ordering from WOOT again since the customer support is TERRIBLE!!!!! Don't want to order something and not be able to get a problem corrected



I'm sincerely sorry about that, we should be getting a mass email out today.


Jeraboomo


quality posts: 0 Private Messages Jeraboomo

I see many people here had problems with the wrong size of this item and were able to return Medium jackets. I was sent a Large but wanted a Medium. Woot already said (weeks later) they wouldn't help with my return. So what happens to all of those Medium jackets?