WootBot


quality posts: 14 Private Messages WootBot

Staff

Heaters, Air Purifiers & Fans

We've had a wonderful time tonight. Now, if you'll excuse us for a minute (wink wink), we're going to slip into something more comfortable ... a room with a heater, fan, air conditioner, humidifier, and air purifier that we will use according to if we are feeling cold, hot, dry, or are in the mood for purified air at that moment.

annettemullen


quality posts: 0 Private Messages annettemullen

Of all places to NOT ship heaters to. Alaska! I think you would make a small fortune shipping any of these heaters to Alaska, the 907, The Frozen North!! I know that I would purchase at least 2 for my self!! I am pretty sure that most residents that shop on Woot would jump on this deal!!

frittja


quality posts: 0 Private Messages frittja

I just picked up the Dr Infrared R928 Music on Amazon for $105.

http://www.amazon.com/Dr-Infrared-Heater-DR928-Music/dp/B006WX0STW

pg318


quality posts: 2 Private Messages pg318

I once saw an advert claiming that the product was "probably the best flashlight/radio you'll ever buy". I think the same would apply to this. I have a decent radio/speaker (free thanks to the once vaunted bandolier of carrots), and a $20 fan heater. Why would I combine them? I'm more likely to position the speaker away from the heater.

pg318


quality posts: 2 Private Messages pg318

Does oscillate mode move the vent around, or does the whole cabinet dance around? That'd be cool...

Lynnekel2


quality posts: 0 Private Messages Lynnekel2

47512**** Where is mine at??? I was advised was shipped 1/16 ETA 1/18 FEDX sez no way sista...woot never gave it to us to ship...all you get is a shipping number..I've email you numerously, FEDX no updates...comfy cozy...it's my money and I want it now...

[MOD EDIT: Removed order number;privacy]

nate182182


quality posts: 1 Private Messages nate182182

Hey Woot. Similar issue. I ordered on 1/15 and my space heater was to arrive today 1/21. I ordered this for my new apt that has no heat soooo I was kind of relying on it to get delivered on time. Order #4751****. Emailed support as well. FedEx says they haven't even gotten it. What's up?

[MOD EDIT: Removed order number;privacy]

ROGETRAY


quality posts: 152 Private Messages ROGETRAY

Staff

Lynnekel2 wrote:47512**** Where is mine at??? I was advised was shipped 1/16 ETA 1/18 FEDX sez no way sista...woot never gave it to us to ship...all you get is a shipping number..I've email you numerously, FEDX no updates...comfy cozy...it's my money and I want it now...

[MOD EDIT: Removed order number;privacy]


nate182182 wrote:Hey Woot. Similar issue. I ordered on 1/15 and my space heater was to arrive today 1/21. I ordered this for my new apt that has no heat soooo I was kind of relying on it to get delivered on time. Order #4751****. Emailed support as well. FedEx says they haven't even gotten it. What's up?

[MOD EDIT: Removed order number;privacy]



Standard shipping usually takes 3-5 business days from the sale to ship out. The tracking is sometimes created early but movement doesn't show until then.

I would recommend that if you don't see any activity/movement by tomorrow to let us know.

nate182182


quality posts: 1 Private Messages nate182182

Still no movement. What do I do to return my order?

Thanks,

Nate

ROGETRAY


quality posts: 152 Private Messages ROGETRAY

Staff

nate182182 wrote:Still no movement. What do I do to return my order?

Thanks,

Nate



The orders should have shipped today.

I've gone ahead and alerted Woot Staff of this. More than likely they will ship out tomorrow morning.

If you want to return the order you will have to refuse it upon delivery. You can also return it unopened to a FedEx facility (unopened) and they can ship it back to us.

We're very sorry for this possible delay in delivery. Thank you for your continued patience.

liberalmind


quality posts: 0 Private Messages liberalmind

I feel a little better to read that I am not alone in this boat. Ordered on the 16th and was sent tracking link on the 17th, which showed it would be delivered on the 18th. Estimated delivery date was removed on the 18th, no Fedex pick-up shown as of today. Not a good way to start using a service for the first time with a very bad experience. And it is COLD here.

ThunderThighs


quality posts: 547 Private Messages ThunderThighs

Staff

liberalmind wrote:I feel a little better to read that I am not alone in this boat. Ordered on the 16th and was sent tracking link on the 17th, which showed it would be delivered on the 18th. Estimated delivery date was removed on the 18th, no Fedex pick-up shown as of today. Not a good way to start using a service for the first time with a very bad experience. And it is COLD here.


I'm sorry for the cold. These ship directly from the vendor so ship out in 3-5 business days as stated in the sale. Today is the 5th business day so that tracking should be updating soon.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

nate182182


quality posts: 1 Private Messages nate182182
ThunderThighs wrote:I'm sorry for the cold. These ship directly from the vendor so ship out in 3-5 business days as stated in the sale. Today is the 5th business day so that tracking should be updating soon.



It's pretty simple. This is the email you sent me:

Good news! Your Woot order #XXXXXX from Wednesday, January 15, 2014 is now on its way.

It says it was its way. It wasn't. You guys didn't even have it. You shouldn't send shipping confirmation emails when the product isn't shipped. It's a sure way to piss people off. It's ironic you guys were acquired by Amazon, because your customer service is the absolute opposite. Whoever organizes your emailing system is doing an awful job.

nate182182


quality posts: 1 Private Messages nate182182

And just as with liberalmind's order, mind said it would be delivered on January 21st. Are you guys going to fix your system so it doesn't give out false delivery dates?

liberalmind


quality posts: 0 Private Messages liberalmind
ThunderThighs wrote:I'm sorry for the cold. These ship directly from the vendor so ship out in 3-5 business days as stated in the sale. Today is the 5th business day so that tracking should be updating soon.



Today is the 10th day since I was told the heater had shipped and got a tracking number. I am HOPEFUL that perhaps today Fedex will actually be receiving the shipment and will update the info. If it doesn't I will suspect that my purchase was run over by a forklift, died and has not yet been identified.

hbraxton


quality posts: 0 Private Messages hbraxton

I haven't got my heater either. Sent numerous messages and have not received a response. I called FedEx and they said they never got the units. WHAT?! MORE TRIBBLES? Woot? Where is my damn heater?????? it's going down to 6 degrees tomorrow in NJ and would have LOVED to try out my supplemental heater in my cold office. GET IT TOGETHER WOOT!

hbraxton


quality posts: 0 Private Messages hbraxton
ROGETRAY wrote:The orders should have shipped today.

I've gone ahead and alerted Woot Staff of this. More than likely they will ship out tomorrow morning.

If you want to return the order you will have to refuse it upon delivery. You can also return it unopened to a FedEx facility (unopened) and they can ship it back to us.

We're very sorry for this possible delay in delivery. Thank you for your continued patience.



These units have NOT shipped and here we are 11 days after shipment notifications were sent. When will we get the truth? Better yet, when the hell will I get my heater?

manhandsha


quality posts: 33 Private Messages manhandsha

Staff

hbraxton wrote:These units have NOT shipped and here we are 11 days after shipment notifications were sent. When will we get the truth? Better yet, when the hell will I get my heater?



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