quality posts: 14
marklfuzek wrote:I e-mailed customer support and this is the response I got:
Hi, Woot member -
Woot Customer Service here to say thanks for the email. We'll get right on it, starting by assigning you the catchy case number CAS-xxxxxxxxxxxxxxx.
To be honest, we're pretty swamped this holiday season and it might take us up to a week to respond to your request. We're very sorry for the delay, we know it is an important time of year and remain committed to addressing your concerns. You might find the answer you seek in our FAQ: http://www.woot.com/faq.
Thank you very much for your patience,
Woot Customer Services
SWAMPED BY THE HOLIDAY SEASON????AND MIGHT TAKE UP TO A WEEK FOR AN ANSWER????
yeah apparantly hiring people to help with the holiday shopping season is out of question. just make people wait. that shouldn't upset anyone.
to the woot staff member that screwed up the back2skool code so I could get a lot of nice things for free - thank you.