I bought this same model during the Woot December 2013 sale as well as the HooverWindrunnel T- Series on Amazon. Here is my reaction after the first three months of nearly daily use. My Dyson refurb was missing the plastic cap at the top of the wand, which becomes a bit problematic when put into the upright position. The ball is a bit wobbly as well. And sometimes it doesn't pick up big stuff on the first pass. But overall,I rate it highly, especially at this reduced price. My border collie sheds, and this machine does an amazing job at picking up dog hair. It is equally amazing at picking up dust. I don't know how I existed before, as I am always emptying big wads of fur and dust. You do need to learn how to put it in the upright position, and the hose isn't very flexible. But the supplied tools do an amazing job vacuuming underneath furniture and the electronics. This DOESN'T come with the hard floor tool or the tangle free turbine, which is useful for dog hair on furniture, They can be bought separately on Amazon. It folds away neatly, and despite some peoples'fears, the plastic is sturdy, but not rigid or stiff. I will soon need to clean the inside filers, which is done every 3 months. I don't understand why Consumer Reports rates it so poorly, except for the extraordinarily high price. The Hoover that I bought for my Mom last year receives the second highest CR rating, possibly for its price, its performance, and convenience...especially its nifty electric cord storage solution. It is a simpler model, and one is unable to turn off the rug beater. I would pay the extra for the Dyson refurb, because of its maneuverability, strong suction in the tools, and the convenience of storage. Obviously the Dyson also looks cool, which adds to the fun factor.