WootBot


quality posts: 14 Private Messages WootBot

Staff

Dyson DC24 Multi-Floor Vacuum - 3 Colors

Speed to First Woot:
3m 56.114s
First Sucker:
stinkyspacegirl
Last Wooter to Woot:
muthmandoo
Last Purchase:
4 months ago
Order Pace (rank):
Top 33% of Woot.com Woots
Top 15% of all Woots
Woots Sold (rank):
Top 7% of Woot.com Woots
Top 4% of all Woots

Purchaser Experience

  • 30% first woot
  • 13% second woot
  • 28% < 10 woots
  • 16% < 25 woots
  • 12% ≥ 25 woots

Purchaser Seniority

  • 20% joined today
  • 1% one week old
  • 3% one month old
  • 20% one year old
  • 55% > one year old

Quantity Breakdown

  • 98% bought 1
  • 1% bought 2
  • 0% bought 3

Percentage of Sales Per Hour

3%
3%
2%
1%
1%
3%
5%
9%
11%
11%
11%
8%
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5%
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Quality Posts


wootstalkerbot


quality posts: 10 Private Messages wootstalkerbot

[Preview 1][Preview 2][Preview 3][Preview 4][Preview 5][Preview 6][Preview 7]


Dyson DC24 Multi-Floor Vacuum - 3 Colors
Price: $199.99
Shipping Options: $5 Standard
Shipping Estimates: Ships in 1-2 business days (Tuesday, Apr 29 to Wednesday, Apr 30) + transit
Condition: Factory Reconditioned

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lichme


quality posts: 2734 Private Messages lichme

conanthelibrarian


quality posts: 3284 Private Messages conanthelibrarian

TONS of very good reviews (4.5 out of 5.0) over at The O


Rupert B. Puppenstein


quality posts: 4 Private Messages Rupert B. Puppenstein

This is a horrible vacuum for those that have pets, or if you clean often. It doesn't stand up to wear and tear at all, and I have had to take mine to Dyson (which they are friendly and helpful) to repair several parts. The problems I have had is that the hose attachment stopped working due to the switch not clicking, the same problem happened with the canister without using the hose, and the automatic adjusting that it is supposed to do based on floor height broke. I am not a fan of the ball design. My original Dyson is over 10 years old and has not had one problem. We bought another non-ball design Dyson before they discontinued them and it still is sitting in the closet because we don't need it yet. We got this one for the convenience - it is much lighter, so for the quick clean-ups it seemed to be a better idea, but it looks like it will be dead before it hits the two year mark. I gave it high marks initially, but at the six month mark, everything seemed to go wrong. Wonder how many people update their reviews?

sailormercury


quality posts: 2 Private Messages sailormercury
Rupert B. Puppenstein wrote:This is a horrible vacuum for those that have pets, or if you clean often. It doesn't stand up to wear and tear at all, and I have had to take mine to Dyson (which they are friendly and helpful) to repair several parts. The problems I have had is that the hose attachment stopped working due to the switch not clicking, the same problem happened with the canister without using the hose, and the automatic adjusting that it is supposed to do based on floor height broke. I am not a fan of the ball design. My original Dyson is over 10 years old and has not had one problem. We bought another non-ball design Dyson before they discontinued them and it still is sitting in the closet because we don't need it yet. We got this one for the convenience - it is much lighter, so for the quick clean-ups it seemed to be a better idea, but it looks like it will be dead before it hits the two year mark. I gave it high marks initially, but at the six month mark, everything seemed to go wrong. Wonder how many people update their reviews?



Thanks Rupert. I read the specs and this has 115 "Air Watts" of suction power vs. 220 in my DC25 or 235 in the DC41. Sounds like a very light duty vacuum.

zenith012


quality posts: 0 Private Messages zenith012
sailormercury wrote:Thanks Rupert. I read the specs and this has 115 "Air Watts" of suction power vs. 220 in my DC25 or 235 in the DC41. Sounds like a very light duty vacuum.



I bought one of these things new a couple of years back. Complete junk. Returned it after calling 'support' (turns out it was 'operating normally'). Some Bissel 100 dollar jobbie is 5x better.

acraigl


quality posts: 41 Private Messages acraigl

I have this, but the 'animal' version which includes a hand-tool. Hands down the best vac I ever owned. The bagless, easy empty container makes things easy on my allergies, and the brush cleanup takes just a few minutes (my wife sheds more than the dog, apparently) as compared to my previous Hoover, which was a project every time.

FWIW, mine was a refurb, purchased from Amazon over a year ago and still going strong with regular use.

perpsley


quality posts: 0 Private Messages perpsley

You're not getting under squat with the big ball

baciami20


quality posts: 0 Private Messages baciami20

Be aware that these are NOT covered by the dyson warranty. I had an issue with the dyson (refurbished) i bought off of woot. Go figure as soon as the woot warranty (21 days) expired, part of the ball fell off. I called dyson and they said b/c it was sold thru woot and not dyson, they would not honor any warranty.

Just want others to know.

ThunderThighs


quality posts: 554 Private Messages ThunderThighs

Staff

baciami20 wrote:Be aware that these are NOT covered by the dyson warranty. I had an issue with the dyson (refurbished) i bought off of woot. Go figure as soon as the woot warranty (21 days) expired, part of the ball fell off. I called dyson and they said b/c it was sold thru woot and not dyson, they would not honor any warranty.

Just want others to know.


baciami20: Hey there, just wanted to let you know that we work with Dyson and they do cover the 6 month warranty. I've heard many good stories from wooters that have had good service from Dyson. It sounds like you got a new or uninformed rep at Dyson.

You also have an email from Woot CS asking you to contact us directly if you don't get appropriate service from Dyson. We will either work with Dyson or you to make things right. We've done this with other vendors/customers.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

skispeakeasy


quality posts: 30 Private Messages skispeakeasy

I got one of these in the most recent woot-off for my new office building we recently rented. I can't speak for the longevity of the machine, but after vacuuming, the mat office carpet the old building smell was much less. The canister was filled with a weird mystery hair (looked like dog hair) that was invisible to the naked eye. Considering this was only a $200 vacuum, I'm very satisfied so far.

I can also confirm the 6 month Dyson warranty. There is a big yellow card on the outside of the instructions that has a hotline to call Dyson for replacements if it breaks within 6 months.


Done and done! ;)

regnowsin


quality posts: 0 Private Messages regnowsin

ever wonder why there are enough refurbed Dysons for there to be a deal every other week on Woot? Is it that so many fail, or so many get returned after people realize "I just paid $300 for a vacuum?"

wvernon


quality posts: 0 Private Messages wvernon

Usually a ton of refurbs on Amazon too but I've purchased two "animal" refurbs (one upright, one cordless) and the are both fantastic vacs. They must just sell a crazy number and they're not cheap so buyers remorse?

putberg


quality posts: 0 Private Messages putberg

I bought one of these last week during the WootOff. It arrived very quickly so I put it to the test. I also have an older (non-ball) Dyson Animal. The DC24 was a joke compared to that. The suction was horrible and the canister is very small. You will need to empty it very often. Save your money.

jeil58


quality posts: 0 Private Messages jeil58

Input 110 or 220 volt ? Thanks

kenbeckman


quality posts: 0 Private Messages kenbeckman

I could not agree more - and my Dyson bought through Woot stopped working while under the refurbished warranty - they were able to get it going again, but when the same thing happened after the warranty ended, they denied ever speaking to me and refused to honor the warranty.
I have no idea why Woot continues to sell refurbished Dyson products. The company is unethical and will not honor the warranty. BUYER BEWARE!

Rupert B. Puppenstein


quality posts: 4 Private Messages Rupert B. Puppenstein
ThunderThighs wrote:baciami20: Hey there, just wanted to let you know that we work with Dyson and they do cover the 6 month warranty. I've heard many good stories from wooters that have had good service from Dyson. It sounds like you got a new or uninformed rep at Dyson.



You also have an email from Woot CS asking you to contact us directly if you don't get appropriate service from Dyson. We will either work with Dyson or you to make things right. We've done this with other vendors/customers.



The new ones have a five year warranty, which you will absolutely need with this. Six months isn't going to cut it. The parts get really expensive, but I suppose people could keep buying them off of Woot. ;)

Another thing, the only vacuums I see at the Dyson place being worked on are the newer models like this. They only had one older model like the one I have that they were working on. It is obvious that the quality has gone down a lot.

trilete


quality posts: 3 Private Messages trilete

Bought one about 2 months ago via woot to replace our former Dyson (it was bigger but can't remember the model). Its a good vacuum. Its perfect for an apartment or an upstairs in a big house. Its not the ideal solution if you are vacuuming a large area every day.

The $199 price is a good one and if you need a smaller vacuum you won't find a better one for the price.

beaglessf


quality posts: 0 Private Messages beaglessf

I wonder, if these are all factory reconditioned, and they have enough to sell to everyone that wants one here on Woot, why would I want to buy one. It's just going to brake apparently.

ThunderThighs


quality posts: 554 Private Messages ThunderThighs

Staff


RE: DYSON CUSTOMER SERVICE ISSUES

Just wanted to let you know that we've been listening to the couple of complaints we received from Wooters experiencing some problems with Dyson warranty support.

We've contacted our Dyson rep and s/he has alerted the head of their Customer Service.



Customer Service: support@woot.com ••• Allow 1-2 business days for response.
••• ► Woot's Return Policy
◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 15 minutes!! - except Woot-Offs & expedited orders

jorfrost


quality posts: 0 Private Messages jorfrost

AVOID DYSON.

I'm sorry to do this to you Woot, but I have to comment my horrible experience with Dyson. Disclaimer here, my Dyson was not from Woot. However I did by a factory refurbished Dyson for about $250 maybe a year and a half ago. It was the DC41 Animal I believe? Anyways, complete garbage. Suction was about average for a $100 vacuum (couldn't even imagine paying $400+ for it...), and the bag less was nice - at first. My shedding german shepherd quickly did a number on this thing. First it was just an annoyance with how often I had to dump the canister (3-4 times living room, 2 each bedroom). Then it just stopped working altogether. Dyson warranty was horrible to deal with, so I took it to a local mom and pop vacuum repair shop. He pulled it apart right in front of me and showed me all the burnt up plastic that was pretty regular for these things.

Instead of a repair I walked out with a $200 refurbished (by him) Riccar. If you haven't heard of them, now is the time to learn. They're made in America and refuse to sell to big-box stores, even turning down a huge offer from Costco because of the desire to have the place you bought it from be able to service it. They're pricey, and new run quite a bit more than a Dyson for similar features, but the entire brush is metal, and the suction is leagues better than any Dyson. It's a 15-20 year vacuum, instead of a 3-5 year Dyson. Oh yeah, and my Riccar refurb is a 2009 model, and I still wouldn't trade it for a brand new in box, top of the line Dyson.

If you absolutely want a canister, bagless vacuum, Dyson is your best bet. But if you're just in the market for a vacuum, do yourself a favor and walk into your local mom and pop shop and ask some questions, maybe even take one for a "test drive". I think you'll be as surprised as I was, and turn away from Dyson.

legalnurse


quality posts: 0 Private Messages legalnurse
baciami20 wrote:Be aware that these are NOT covered by the dyson warranty. I had an issue with the dyson (refurbished) i bought off of woot. Go figure as soon as the woot warranty (21 days) expired, part of the ball fell off. I called dyson and they said b/c it was sold thru woot and not dyson, they would not honor any warranty.

Just want others to know.



I've bought all my Dyson stuff from Woot (2 large fans, one small desk fan, one hand-held and an Animal) and when any had a problem (which was rare), I called Dyson and they have fantastic customer service and handled my issue with the item right away. Don't know where you heard that they don't support their products. I have found just the opposite.