melbellrocks wrote:Just got this machine from this round and am very new to espresso (first machine). Something seemed not right as the filter basket and puck kept staying up in the grouphead after making a shot. Called Breville and sure enough, my portafilter is missing the little spring that snaps the basket into the portafilter. She was very very helpful, to the point of removing the spring from the portafilter she had right there with her to make sure that the missing spring was the cause of my baskets falling out. She is sending me a replacement spring, and Breville has just gained a repeat customer.
~~~As an aside, these wire springs that sit around the top part of the porta filter, the spring that wasn't included with your machine (chit happens)that holds the coffee basket in place, needs to be replaced from time to time as the spring tension weakens, and will allow what happened with you. My last new espresso machine going on 20 months now, is doing just that. Not all of the time but sometimes. I leave the porta filter with the coffee basket in the group 24/7, & my machine stays on 24/7 as well (more on that in a sec)
So the spring tension weakens and allows the coffee basket to stay attached to the group gasket, that's when you know you need to replace this spring so when you buy serviceable parts for your espresso machine, add a couple of these in with your order...they're good to have on hand
Also, there is a rubber gasket in all espresso machine groups (the group is the part the porta filter locks into), and the rubber group gasket will need to be replaced from (you guessed it), time to time. How do you know when it's time to replace the rubber group gasket? (this gasket seals the coffee basket/porta filter to the group so there are no leaks). If you're lazy like me you wait for a leak to appear (between the coffee basket and the group). There's no guessing, you'll know when the leak starts as you'll try to crank the porta filter tighter into the group to make it stop leaking
Again, buy a few extra group gaskets along with the coffee basket springs, they're meant to be replaceable/serviceable items by you, the barista
Some companies that sell these parts say to routinely replace the group gasket every 3 months as a matter of course. You could, to stave off the eventual leaking, but if you're lazy like me, you'll wait until a drip starts, and if you're smart like me LOL, you'll have group gaskets on hand for that eventuality.
If you're wondering why a rubber gasket is needed between the coffee basket/porta filter and the group, remember that the machine is operating under 8 bars of pressure when pulling a shot, because the PF/coffee basket is separate from the group, the rubber gasket joins these parts, and seals them at the same time
Here's another tip from me- if you make espresso daily, leave your machine turned on 24/7, it will help to keep the other rubber gaskets (like the seals/gasket) that keeps water in places like the boiler from shrinking due to on/off cycling, but if you are out of town for a few days at a time or you aren't using the espresso machine for several days at a time, by all means turn it off
Oh!, you might wonder how do you remove the rubber group gasket. Some use an ice pick, stabbing the rubber gasket to force and or lever it out of the group. If you change them before they harden, they'll be easier to remove. I recently replaced the group gasket in my 20 month old espresso machine for the first time (I told you I am lazy=:-) It was so hard and dry, when I stuck my awl into the gasket material, it literally broke apart in chunks it was so dried out, and I had two new ones in arrears. You can get over a year's use out of a group gasket but IMO, you're better off replacing them much sooner. peruse some espresso discussion forums and see what others have to say