EricHalzel wrote:to any anyone who had a problem with their shield being too big at shieldzone, email them and let them know. They are very helpful.

So what was their solution? Are they mailing you a correctly sized screen protector? I'm really interested to know because this protector sounds like the best of the bunch if it fits right.

kcmark wrote:

So what was their solution? Are they mailing you a correctly sized screen protector? I'm really interested to know because this protector sounds like the best of the bunch if it fits right.

The wrong size happened to me as well. I called and the rep said they had a batch cut that was a little too big. Those shields had been removed from stock and they are sending me a correctly sized one. Very happy with customer service today.

I bought it from Invisible Shield. They are sending me a new one. I am also very happy with their customer service, assuming they sent me the right one this time.

jemarent wrote:

.mp4 and .mpg aren't going to work. It can only play mp4 as a codec. If you have the actual DVD's, then Dr. Divx is an excellent program. After it's done just convert the resulting .divx to a .avi with a mp4/divx codec... (Use Super). As for the sound, I can' t help you, most likely a problem with the source file

anuske wrote:
.mp4 and .mpg aren't going to work. It can only play mp4 as a codec. If you have the actual DVD's, then Dr. Divx is an excellent program. After it's done just convert the resulting .divx to a .avi with a mp4/divx codec... (Use Super). As for the sound, I can' t help you, most likely a problem with the source file

Note: Sorry if this is confusing, I tried to answer two posts at once

EricHalzel wrote:I bought it from Invisible Shield. They are sending me a new one. I am also very happy with their customer service, assuming they sent me the right one this time.

I got my new shield today and I can confirm it is the right size. It actually fits perfectly, so be very cautious when you apply, as you will have no room for error.

got the new one too, fits pefectly