Seems like some others are having similar problems. First off, I was surprised by the state of the drill/bag, like others have said, I expected this to be in a similar refurbished state as other refurb items I've purchased off the site-which is usually as new with a refurb sticker on it. This item looked like it just came off a job-site.
I am not as concerned with the cosmetic issues, but THE CHARGER DOESN'T WORK. Just continues to flash and doesn't charge either battery. It seems like these were just returned, boxed up, and shipped back out without any REFURBISHING taking place?