quality posts: 5
bklynesq wrote:SERIOUSLY don't sell it out of my cart while I'm giving you the right frigging address again because you are seriously frigging questioning whether you know my address better than I do. You seriously accepted the address for billing purposes but you want to question me for shipping purposes. Seriously if we were in a grocery store and you reached for something in my cart I'd....... A polite store manager would never do that without asking me "Are you buying that Sir?" before ripping it out of my cart. SERIOUSLY your monkey has no manners
Oh man. Yes, we have this plugin thing we bought from a company that validates addresses. Believe it or not, it actually does help more than it hurts and has saved many a customer from their package going to the wrong Springfield and so on. But in this case it looks like it was more annoying than helpful - like Clippy of old.
The other problem is a LOT of people just leave stuff in their carts forever and then we lose our window to sell it, as most of our prices are short term agreements with our vendors (ok you can sell it at that price, but only on Tuesdays). But we can likely make it a little friendlier with some nudges and tweaks. Got your feedback and will see if there’s any options to make the monkeys less grabby!
Head Magister of the Woot!Loops Cereal Bar