hoimingmissile


quality posts: 0 Private Messages hoimingmissile

I need to enter a password to change my account's email address. I've always logged in with the Amazon sign-in, I don't think I ever had to create a woot.com password. What now?

cklun


quality posts: 43 Private Messages cklun

Volunteer Moderator

hoimingmissile wrote:I need to enter a password to change my account's email address. I've always logged in with the Amazon sign-in, I don't think I ever had to create a woot.com password. What now?



did you try going to "your account" ...an option under the drop down menu next to "*Hi, hoimingmissile"

From FAQ...
"How can I change my password, update my email address, set my email preferences, and all that kind of thing?
Your password, email address, email preferences, forum avatar, third-party sign-in connections, forum signature, and more - OK, not that much more - are all accessible through the Your Account page. If you run into trouble, tell us at our Support page."



"I NEVER EVER share garlic balls!"]

ouigigi


quality posts: 0 Private Messages ouigigi

Did this ever get resolved? I'm running into a similar issue. I log in and pay with my Amazon account. When I try to change my email address in Woot, it requires a Woot password and won't accept my Amazon password. It just keeps asking me to sign in. I'm in a catch-22 here. If Woot tries to contact me, it will use the old email.

ThunderThighs


quality posts: 1036 Private Messages ThunderThighs

Staff

ouigigi wrote:Did this ever get resolved? I'm running into a similar issue. I log in and pay with my Amazon account. When I try to change my email address in Woot, it requires a Woot password and won't accept my Amazon password. It just keeps asking me to sign in. I'm in a catch-22 here. If Woot tries to contact me, it will use the old email.


Unfortunately, not yet. It was much harder than we anticipated.

It may be after the new year.



** You must log in with Amazon EVERY time **
To contact CS, use the Customer Service form in the menu at the top right corner of every page
••• ► Woot's UPDATED Return Policy ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 2 hours!! - except orders with expedited items

digitaljanitor


quality posts: 52 Private Messages digitaljanitor
ThunderThighs wrote:Unfortunately, not yet. It was much harder than we anticipated.

It may be after the new year.



Assuming "the new year" refers to 2018, does that mean 2019 or beyond to be "after" the new year?

(of course, most of us refer to "during dark" as being "after dark." Such a language we have )

What if there were no hypothetical questions?

wajeremy


quality posts: 6 Private Messages wajeremy

Staff

digitaljanitor wrote:Assuming "the new year" refers to 2018, does that mean 2019 or beyond to be "after" the new year?



We're looking to have this fixed in Jan/Feb 2018. Need some help from the Amazon login boffins and they don't like messing with stuff during the big shoppin' times.

Head Magister of the Woot!Loops Cereal Bar

madcobra


quality posts: 0 Private Messages madcobra

hello guys I was wondering how can I change my address where I use to receive the checks from shirtwoot, since I recently change my location, now i need to update that info, anyone knows?


P.s. pardon my bad english

ThunderThighs


quality posts: 1036 Private Messages ThunderThighs

Staff

madcobra wrote:hello guys I was wondering how can I change my address where I use to receive the checks from shirtwoot, since I recently change my location, now i need to update that info, anyone knows?


P.s. pardon my bad english



Hello!

You should be able to change your address in your own accounts.

Then email artistpayments@amazon.com so you can fill out a new W8/W9 and a new form to update your auto deposit bank information.

If you need more help, email artists@woot.com.




** You must log in with Amazon EVERY time **
To contact CS, use the Customer Service form in the menu at the top right corner of every page
••• ► Woot's UPDATED Return Policy ◄ ••• ► Did you check your spam/junk folders for a CS reply?
CANCEL?? How to cancel your order in the first 2 hours!! - except orders with expedited items

gypsieangel


quality posts: 0 Private Messages gypsieangel
ThunderThighs wrote:Unfortunately, not yet. It was much harder than we anticipated.

It may be after the new year.



I'm assuming this is still a problem since I just tried changing my email as well and can't. I have always logged into woot with my Amazon. I even tried every old Amazon password I could remember...no luck! 😒 now what?

wajeremy


quality posts: 6 Private Messages wajeremy

Staff

gypsieangel wrote:I'm assuming this is still a problem since I just tried changing my email as well and can't. I have always logged into woot with my Amazon. I even tried every old Amazon password I could remember...no luck! 😒 now what?



If you've always used the Amazon account, you should just be able to change your email with Amazon, but if you had a pre-existing Woot account, that's where we are stuck right now.

Head Magister of the Woot!Loops Cereal Bar

khm9


quality posts: 0 Private Messages khm9
wajeremy wrote:If you've always used the Amazon account, you should just be able to change your email with Amazon, but if you had a pre-existing Woot account, that's where we are stuck right now.



Is there any progress on this? I emailed customer service about this but they're stuck in an infinite loop. It seems insane to me that you can't backpropagate an email address from a linked Amazon account to a woot account. Is there no way out for me?

wajeremy


quality posts: 6 Private Messages wajeremy

Staff

khm9 wrote:Is there any progress on this? I emailed customer service about this but they're stuck in an infinite loop. It seems insane to me that you can't backpropagate an email address from a linked Amazon account to a woot account. Is there no way out for me?



I agree! We are working with Amazon on this.

Head Magister of the Woot!Loops Cereal Bar