ThunderThighs wrote:You have a 90-day warranty with Tech Rabbit.
They should be able to get you the correct propellers.
I have tried calling your customer service via your support / call me button multiple times; it does not work. I have called Tech Rabbit multiple times and all I get is a voicemail box. I have left 5 messages and recorded each instance of doing so, no one has called me back. I have emailed them, no one has returned the email. I have replied to the support email woot sent me in response to my forum post explaining this, no one has returned a response. If Woot does not call me back and remedy this situation within 24 hours, I am calling my bank and filing a dispute on the charge since you have sold an improperly tested "refurbished" item, and no one is honoring the warranty you have provided or even communicating with me in an effort to warranty it. Let this serve as a warning to any potential purchasers of refurbished products from Woot: They are not always tested as they claim, and there is no evidence that their third party warranty service actually does anything to honor the warranty. The manufacturer also informed me they will not honor the warranty either.
Avoid this product. Avoid Woot.