quality posts: 135
kpbecker wrote:I haven't had good luck with Delonghi...the control panel of last Delonghi item that I owned melted. If I hadn't been in the room at the time and smelled the melting plastic, I'm sure it would have been a disaster. A little research shows that this company has had problems with units catching fire and causing deaths.
In my case, I reported it to the company and they didn't seem all that concerned until I mentioned that I also reported the incident to the CSPC...then they called me back and promised that they'd follow up. Since then, nothing.
I'm not sure what I'd get from a refurbished unit, but I'm certainly not going to give them any more of my money.
Note: My unit was NOT one of those that were manufactured in the '80s that caused many fires.
Chinese lack of quality control strikes again.
It's tough to find a company that imports something they have slapped their name on and really support it with more than a blank stare when problems arise.
I suspect that there are remnants of the old soviet model where items were shipped unfinished or unadjusted and the seller had to do the last bit of work. That was the case of Zenit cameras in the UK. TO&E had to adjust every single one of them. In the USA, the importers did not quite understand the needed final procedure. A lot of US Zenits were pretty rough because of it.
I suspect if a US company actually checked these A/C units, they would double in price, but would work better and longer.
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