Work for Woot!

It's not just a job - it's paid employment.

Believe it or not, these bags don't stuff themselves full of crap. Woot employs a varied assortment of human beings to sell things, buy things, process things, repair things, and accomplish all those other tasks Lloyd Dobler is too good for. Take a look at the open positions below. If you think you can put up with us enough to get one of them done, email your resume (as a plain text, Word, or PDF attachment) to: work@woot.com

We'll get back to you if we're interested. In maybe hiring you, we mean. Not anything intimate. You seem nice, but we're kinda seeing somebody right now.

Let us know if you're a:

Associate Content Manager
(Woot Workshop, Seattle, WA)

Does the idea of SEO make you happier than getting tomato soup on a warm day? Would you rather start up a site merchandising campaign than snuggle with a fluffy kitten? Do you sigh with content after developing a successful marketing campaign? If content makes you content, take a gander at our position right here.

Woot's Content Manager will hang out in the Marketing closet, gazing in the staff crystal ball and pontificating on the best way to reach our goal of making people love us more. Spiders! Engines! That guy on the corner in a funny pointed hat! You'll help us find them all so we can win 'em over together. You won't be our voice… but you might be our voice's megaphone.

In this job, you'll learn: the rush of power that comes with controlling the traffic of billions.

Intangible benefits: as you grow in strength, you may gain 1d4 followers to help you defend your content.

Potential hazards: only if you go evil and use your content managing skills to build a mountain fortress where you create evil trees.

If Woot were a superhero team, you'd be: You know, there's never actually been a superhero who is also a content manager. You'd be an original! Isn't that cool?

Worst part of the job: when someone asks to explain about the evil trees. Evil trees are like jazz, man. If you don't understand, you ain't never gonna.

Make sure you bring: a demonstrated ability to create and launch continuously improving marketing programs, thrive in a fast-paced environment, and support aggressive timelines. And a small manual on how to create evil trees. We lost ours.

Responsibilities:

  • End-to-end ownership of search including strategic review, development, execution, analysis, and reporting.
  • Drive affiliate traffic through collaboration with existing affiliates, increasing total number of affiliates, and frequency of posts.
  • Drive customer acquisition in social.
  • Manage external customer acquisition targeting.
  • Managing and executing multi-channel marketing calendars for seasonal and promotional events.
  • Demonstrate ability to work at the strategic level (generating bold and innovative ideas for growth) and at the tactical level (managing advertising campaign execution, creating and optimizing campaigns, analyzing traffic data and solving problems).
  • Collaborate closely with vendor managers, other content managers, and peers within Woot and Amazon as well as external vendors.

Basic Qualifications:

  • 2-3+ years of experience in digital marketing including search and affiliates marketing.
  • Proficiency with Excel.
  • Experience with Google Analytics and AdWords.
  • Bachelor's degree or higher in a related field.

Preferred Qualifications:

  • Proven organizational and project management skills. Experience writing customer-facing content that is on-brand, relevant, and tailored to a digital consumer.
  • Demonstrated experience using hard data and metrics to measure performance and determine improvements and the ability to present them to support strategic recommendations.
  • Ability to conceptualize, scope and then roll up sleeves to execute projects to strict deadlines.
  • Confident, self-motivated individual with strong, demonstrable bias for action.
  • Experience with customer segmentation, profiling, and targeting.
  • Experience with A/B and other content testing tools.

Woot Services LLC is an equal opportunity employer.

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Senior Retail Product Manager (Woot Services, LLC, Seattle, WA)

When you saw My Fair Lady you admired how that old guy drove interest in the guttersnipe until she was a viable long-term investment. When you saw Citizen Kane you were shocked at how the director missed out on his chance to leverage synergy and cross-promote a sled. You want to leverage a customer base, grow awareness of Woot, and drive your product-du-jour into the very best product-du-jour it can be. You're the Senior Retail Product Manager of our dreams, and YOU are the product WE want in our snuggle cart! Remember: you can't report us to HR for saying "snuggle cart" until you actually work here.

In this job, you'll learn: that there's always room for someone who can demonstrate exceptional retail product management skills (like analytics, business judgment, communication and attention to details) in the snuggle cart.

Intangible benefits: Our dental plan allows you half off at any ghost dentist. Drawback: applies only to office visits between the hours of Midnight and Sunrise.

Potential hazards: On Thursdays, Room 224a is "wild polka night." Also on Thursdays, Room 224b is "wild polecat night." The rooms are not labeled with letters. Choose wisely.

If Woot were a superhero team, you'd be: trying to convince the team leader that action figures would generate revenue that could go to upgrading the satellite computer (less a small stipend for yourself, of course).

Worst part of the job: Thursdays. Unless you like accordions. Or screeching polecats.

Make sure you bring: a pen that reads "Property of Woot.com" on the side. Oh, you don't have one of those? Well- good. Guess you're NOT the person who stole our pen. We just had to be sure. You understand, don't you?

Basic Qualifications:

  • Bachelor of Arts/Bachelor of Science degree.
  • 3+ years of product management experience from a technology, e-commerce, digital media or retail related company.
  • Proven success in delivering products and services in a high growth environment.
  • Experience in interpreting and communicating analytics; leveraging customer research, hard data and metrics to back up assumptions and marketing programs.
  • Experience in problem solving & issue-resolution.
  • Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees.

Preferred Qualifications:

  • MBA preferred.
  • Data mining and ability to write SQL queries.
  • Ability to work in an extremely deadline driven work environment, attention to detail, and ability to multitask.
  • Prove ability to prioritize well and communicate clearly across all levels of the organization both Technical and Non-Technical information.
  • Experience in problem solving & issue-resolution.
  • Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees

Woot Services LLC is an equal opportunity employer.

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Software Development Manager
(Woot Services, LLC, Seattle, WA)

You're one part Captain Kirk, one part Han Solo, a quarter Captain Sheridan and a bit… aw, who are we kidding? The truth is, you're going to be managing a team of developers. Developers who work at a fast pace in a dynamic environment, trying to think of and close every loophole before their stuff goes live. Of course they're going to nitpick at everything you say!

The right candidate will know how to keep this rag-tag band of (extremely talented) misfits working as a solid team. You'll be hands-on, working to build Woot's new e-commerce platform using Amazon services, and possibly have to take away their tiny helicopters if they act up. Consider this your chance to be an IRL Dungeon Master. Except you can't make the city watch appear the moment your PCs act up.

In this job, you'll learn: that, left to their own devices, developers are the most powerful agent of entropy the world has ever seen.

Intangible benefits: it'll be really easy to get people to come over when you want to have a beer and board game night.

Potential hazards: it'll be really hard to get people to leave your beer and board game night until there's a clear winner.

If Woot were a superhero team, you'd be: the well-respected leader of a different super-team from an alternate Earth now trying to fit in. Possibly you'd change your costume.

Worst part of the job: Finding a new costume. Like, do you wear a wig and fishnets? Or a strange helmet? Or something with a lot of pouches that'll only last until the next reboot?

Make sure you bring: something cool to put on your desk. The cooler it is, the more power you'll have. For example, a ten foot high Galactus statue will beat a two inch Boba Fett, every time.

Key Responsibilities:

  • Develop the long-term strategy for your programs and translate that into an achievable road map/action plan
  • Responsible for the overall systems development life cycle
  • Management and execution against project plans and delivery commitments
  • Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
  • Work closely with the engineers to architect and develop the best technical design and approach
  • Report on status of development, quality, operations, and system performance to management

Basic Qualifications:

  • BS in Computer Science or related discipline
  • 7+ years experience in software development
  • 4+ years experience with managing a software development team
  • Technical expertise including fluency in several popular programming languages
  • Experience shipping one or more large-scale, highly available internet applications, client-server programming, load balancing, network security, and internet protocols

Preferred Qualifications:

  • E-commerce development experience
  • Experience taking a lead role in building complex software systems that have been successfully delivered
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Experience communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
  • Experience mentoring a team of highly talented software engineers

Woot Services LLC is an equal opportunity employer.

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Software Developer, Woot Services
(Woot Services LLC, Seattle, WA)

If there's one thing software developers like to do, it's write subtle romantic poetry. So get ready, potential applicant! You're entering a realm that few today dare to enter! Of course, in between the sonnets and the odes, you'll probably be asked to be responsible for development and maintenance of the business systems software used for backend order fulfillment, reporting, and various tools used to run the Woot business. But c'mon, we know that's just for show, right? What a tech company wants these days is a new way to say "I love you."

In this job, you'll learn: that moon/june/spoon is frowned upon by corporate.

Intangible benefits: none, save the touch of a silken hand against your sapphire cheek upon which the tears of love have grown hard and cold. And sometimes the people in your row will snap their fingers in approval.

Potential hazards: when someone gets all in your face like "Yo, that ain't no spondee I ever heard of!" and you've got to throw down to protect your rep.

If Woot were a superhero team, you'd be: one of the yellow narration boxes at the top of the page.

Worst part of the job: Trying to figure out which part of this job description is telling the truth.

It'll go better if: You've already figured out that software development is about solving puzzles that might seem hard to decipher. See? We know what we're doing sometimes.

Make sure you bring: a copy of Ulysses for your shelf. You don't ever have to read it, just owning it will make you look smart enough. If anyone asks how you liked it, just bluff. They probably haven't read it either.

Basic Qualifications:

  • Generally requires a B.S. degree in Computer Science, Engineering, Mathematics
  • 4+ years experience in software engineering
  • Has an understanding of best practices for essential software engineering areas, including testing, software version control, software development cycle, code documentation, build and deployment issues
  • Experience with object-oriented programming, design patterns, data structures, and algorithms
  • Experience with tuning applications for best performance, has an understanding of performance and capacity tradeoffs
  • Experience developing data-driven web and Windows service applications in the .NET environment using C#, as well as familiarity with developing and integration with applications written in Java.
  • Experience building and consuming both SOAP and RESTful HTTP services.
  • Experience with MS SQL Server, SSRS and SSIS.
  • Proficient with core web technologies including HTTP, HTML, JavaScript and CSS

Preferred Qualifications:

  • Experience with ASP.NET MVC, ASP.NET Web API and WCF Services
  • Experience with ERP software integration.
  • Experience with Microsoft Dynamics NAV.
  • Understanding of NoSQL databases (MongoDB, DynamoDB, etc)
  • Knowledge of enterprise messaging/service bus architectures
  • Experience with Amazon Web Services or other cloud computing platform

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

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Staff Writer (Woot Workshop, LLC - Seattle)

The Woot writing team, the people who made ecommerce funny, tedious, heartbreaking, clever, and/or annoying seeks a workaholic writer with experience in being hilarious for money. Maybe your copywriting for clients has been funny, or maybe you've balanced straight corporate work with humor blogging, comedy screenwriting, or some other form of chuckle-oriented writing. If you have at least 3-5 years of getting paid to write, and can show us pieces that make us so jealous of your comedic talent we'll want to punch you in the throat- well, you're probably too good for this job. But we'll take you anyway.

In this job, you'll learn: that Kerouac didn't know a damn thing about endurance typing. Three hundred pages in three weeks? We call that A SLOW MONDAY MORNING!

Intangible benefits: you'll get to hear all the jokes we CAN'T share publicly. Yeah. Raw and uncensored.

Potential hazards: only if you ask "Would you guys rather fight a hundred duck-sized horses or one horse-sized duck?"

If Woot were a superhero team, you'd be: the one who somehow makes four wisecracks in a single fight panel.

Worst part of the job: Oh, you'll find out. You'll find out. Ahahaha! AAAAHAHAHAHAHAHAH!

Make sure you bring: a picture of Mortimer. Not Monte. We know how to tell the difference. Do you? You'd better, or this whole thing is over before it even begins.

Qualifications:

  • Either 3-5 years of marketing/advertising copywriting experience, or a record of published and/or performed pieces written for audiences (journalism, fiction, screenplays, blogging, etc.)
  • Application must include a portfolio of links to writing samples that demonstrate your experience, verbal facility, and, above all, sense of humor
  • An aptitude for finding something interesting about even the most boring products
  • Ability to produce ridiculous amounts of copy on ludicrously tight deadlines
  • Familiarity with a wide range of high and low cultural references (and not just the geeky stuff, we've got that pretty well covered now)
  • Familiarity with Web usage and culture

Preferred Qualifications:

  • 3-5 years of marketing/advertising copywriting experience, plus a record of published and/or performed pieces written for audiences (journalism, fiction, screenplays, blogging, etc.)
  • A diverse portfolio of writing samples that demonstrate your experience, verbal facility, and, above all, sense of humor
  • An aptitude for finding something interesting about even the most boring products
  • Ability to produce ridiculous amounts of copy on ludicrously tight deadlines
  • Familiarity with a wide range of high and low cultural references (and not just the geeky stuff, we've got that pretty well covered now)
  • Lack of ego when it comes to an editor disfiguring your masterpieces

Responsibilities:

  • Write long-form sales-copy pieces (200-800 words) and short short sales-copy "snippets" (tweet length) with a high degree of conceptual creativity and verbal polish
  • Contribute regularly to the Woot blog and social media channels, including initiating and executing your own story ideas
  • Communicate professionally and effectively with staff from other departments to get projects done
  • Contribute regularly to Woot's video projects (willingness to make a fool of yourself on camera is a plus)
  • Provide collateral copywriting as needed, while maintaining the company's voice and creative standards
  • Brainstorm ideas for other creative projects, and our overall creative direction
  • Stay aware of (and responsive to) what our users are discussing on our site
  • Occasionally travel
  • Occasionally work nights as workload requires

Woot Workshop LLC is an equal opportunity employer.

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Senior Vendor Manager, Electronics
(Woot Services, LLC, Carrollton, TX)

Just a few years ago, you were a Freshman Vendor Manager. The school was new and you didn't even know where your locker was! Today, you're a Senior Vendor Manager with retail product experience! You can get from the gym to the cafeteria in under a minute, and you know which bathroom is the "cool" bathroom. You've become an aggressive, talented and experienced Consumer Products Senior Vendor Manager, ready to assist a growing company build robust and dynamic relationships with key consumer products manufacturers and vendors. You're rulin' the school! Woooo! Seniors ruuuuule! Especially for a self-starter with a passion for retail, have experience working cross-functionally with multiple teams!

In this job, you'll learn: that Danny broke up with Tammy to get with Betty, but Betty liked Tommy until he started dating Tammy because of Danny dumping her to get with Betty. Understand?

Intangible benefits: that feeling of wearing your letterman's jacket to the pizza place and knowing that hottie over by the jukebox is checking out your ability to be an effective communicator working with Woot partners and vendors, as well as with all Woot departments company-wide.

Potential hazards: when you forget about your homework until you're on the bus, and then you have to do it really fast, because if you don't pass, you can't play in the big game against that rival school across town!

If Woot were a superhero team, you'd be: in charge. YEAAAAH! SEEEN-YORRRRRRRS! WHOOOO!

Worst part of the job: midterms. Ooof. Is graduation here yet?

Make sure you bring: a yearbook. That way you can get all the other Senior Vendor Managers to sign "Never Stop Rockin'!" even if you didn't really know them very well.

Responsibilities:

  • Handle pricing research and track inventory management.
  • Grow vendor relationships, increase selection, and react to industry trends and product lifecycles.
  • Maximize relationships with existing vendors, while cultivating new opportunities.
  • Maintain effective communication channels internally and externally.
  • Source and purchase consumer products from vendors, for various Woot sites.
  • Negotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.
  • Handle a high volume of inbound communication from existing and potential vendors.
  • Monitor competitor/industry developments.

Basic Qualifications:

  • Bachelor's degree (or a minimum of 5 years of relevant experience)
  • Experience with multi-channel online retailer/distributor/manufacturer, with a background in Sales or Buying roles.
  • Experience purchasing or selling products in consumer electronics and gaming.
  • Proven track record as a deal closer.
  • 3+ years direct manufacturer negotiation experience, with high level contacts/relationships.
  • Ability to analyze large data sets to make strategic decisions.
  • Proficient in MS Office - Excel, Word & Outlook.
  • Strong project management skills.
  • Excellent written and verbal communication skills.
  • Proactive attitude with the ability to react to unforeseen situations.
  • Team player.

Preferred Qualifications:

  • Established contact list of Consumer Product Vendors and Manufacturers
  • Salesforce experience
  • Ability to think strategically and tactically, and outside of the "norm," in a fast-paced, ever-changing, very demanding environment

Woot Services LLC is an equal opportunity employer.

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Senior UX Designer (Woot Workshop, Seattle, WA)

UX! See that? It's a perfectly formed U and a perfectly shaped X. Pretty good, huh? Yeah, we're pretty proud of how well we designed that UX up there. But maybe, just maybe, you can do better. So if you think you can UX up to our level, well, give it a shot. But we've got to warn you. We've been typing "UX" for years now. We're prrrretty good at it.

That having been said, if you think you're the talented Senior UX Designer who can outshine an UX like this - UX! - then give us a jingle. You'll need to be comfortable with all manner of visual design projects, from a template-based icon to interactive web features to Heaven knows what else. Innovation and independence is valued highly, but we'll still expect you to listen to our dumb ideas and make them work. Applicants will be evaluated primarily on their online portfolios; failure to provide work samples (and your role in each) will pretty much guarantee that we won't call you. Coding or other multimedia production skills are a bonus. Also you need to be able to write "UX" without any typos. Think you can handle that?

In this job, you'll learn: that showing off a portfolio which demonstrates how you have an excellent eye for graphic design, including: color, layout, typography, and illustration, an in-depth understanding of web design principles and usability, and a solid grounding in the possibilities (and limitations) of current and emerging web technologies and trends is literally the only way to impress us. Not counting the guy who did fifty thousand jumping jacks without taking a break. Now THAT was impressive.

Intangible benefits: it's fun to watch people doing jumping jacks in the parking lot, if that's what you mean.

Potential hazards: the heartbreak of seeing a person who's just done 49,999 jumping jacks collapse into a puddle of tears, knowing they missed the record by mere inches.

If Woot were a superhero team, you'd be: a billionaire named Jack with radiation-enhanced jumping powers (who hopefully does some UX work on the side).

Worst part of the job: when the boss calls you in to ask why you misspelled "UX" for the third time. Seriously. Get yourself together.

Make sure you bring: a portfolio which demonstrates how you have an excellent eye for graphic design, including: color, layout, typography, and illustration, an in-depth understanding of web design principles and usability, and a solid grounding in the possibilities (and limitations) of current and emerging web technologies and trends. Just in case you hadn't caught on to how serious we are about that part.

Responsibilities:

  • Create a world-class customer experience and beautiful visuals that support and reinforce Woot's vision, brand, and business objectives
  • Drive creative development and be the primary point of contact with key stakeholders on retail UX design initiatives, strategy and implementation
  • Partner closely with cross-functional teams to define feature requirements via empirical online data, usability findings, market research, and proven UCD principles
  • Provide thought leadership in architecting a near and long term design vision for customer discovery, consideration and purchase from Woot.com
  • Provide creative direction to other designers on the team and external creative partners
  • Understand and respond to performance data, steering the strategy of future creative directions
  • Define patterns and advocate for consistency, while fostering inspiration innovation

Basic Qualifications:

  • An online portfolio that demonstrates your ability to turn ideas into a strong and unique creative vision. Please add your online portfolio link at the top of your resume when you apply.
  • 5+ years of relevant professional experience as a creative lead on UX Design projects
  • Ability to successfully present designs to senior business leaders
  • Ability to manage and refine the workflow, design and approval processes
  • Ability to work cross-team and synthesize feedback and input from merchandising, marketing, product management and development
  • Experience managing multiple projects at one time to make aggressive deadlines
  • Fluency in English required
  • Expertise in current and emerging front-end technologies, UX trends, and best practices
  • Photoshop, Fireworks, Flash, Freehand or Illustrator, Dreamweaver, HTML and CSS coding

Preferred Qualifications:

  • Team player with refined and assertive leadership skills - ability to positively influence change through inspirational design, solid rationale, supporting data and diplomacy
  • Relentless desire for innovation balanced with business needs and customer expectations
  • Knowledge of information architecture, usability, and e-commerce design best practices
  • Expertise in using data to driven design improvements (usability testing, A/B testing, and site-metrics)
  • Unwavering attention to detail with an acute awareness that everything counts
  • Illustration, prototyping and/or multimedia skills preferred
  • Desire and ability to work in a fast-paced environment
  • Solid written/verbal communication and collaborative skills

Woot Services LLC is an equal opportunity employer.

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Visual Designer (Woot Workshop, Seattle, WA)

Picture a red line. Now picture a green line. Now the red line and the green line cross. If you're already thinking about how this seems incorrect and could be better optimized by blahblahblah CONGRATS because YOU are A VISUAL DESIGNER and we might just be looking for someone like you to handle everything from simple promotional graphics to dazzling site take-overs. What, haven't you ever heard about our annual Red Line Green Line March?

F.Y.I.: applicants will be evaluated primarily on their online portfolios; failure to provide work samples, and your role in each, will pretty much guarantee that we won't call you and will probably sigh as we crumple up your resume and throw it over our shoulder. Additionally, your portfolio must demonstrate that you have an excellent eye for graphic design, including color, layout, typography, and illustration. If you have coding or other multimedia production skills that's a bonus, but let's see your book first.

In this job, you'll learn: that, in the words of the immortal Dolly Parton, it takes a lot of work to look this cheap!

Intangible benefits: Sometimes you'll get to dodge Nerf darts when walking past the developers, and that'll make you feel like you're in The Matrix

Potential hazards: The developers have amazing aim. Especially with that blow gun. You'll have to be quick.

If Woot were a superhero team, you'd be: the one with the best themed identity! You'd have a logo and a cave and a vehicle and all your friends would have names that synergized with yours!

Worst part of the job: Breaking it to a potential sidekick that the name they like doesn't synergize with yours. Especially if they swore an oath on the graves of their loved ones. That's never an easy discussion.

Make sure you bring: a red pen and a green pen. But only during March. The rest of the year it won't matter.

Responsibilities:

  • Create world-class visuals that support and reinforce the Woot vision, brand, and business objectives
  • Collaborate with other UX team as well as product management, development, and business teams to deliver high-quality, scalable, on-brand graphic solutions to build a superior customer experience.
  • Produce sketches, graphics, templates, layouts, themes, typography, and visual standards for merchandising or promotions across the retail web process.
  • Provide and manage design documentation, style guides, and our visual voice.
  • Proactively manage own time and deadlines.
  • Partner with marketing team to create relevant assets for site merchandising, banner ads, email campaigns, etc.

Qualifications:

  • An online portfolio that demonstrates your ability to turn ideas into a strong and unique creative vision. Please add your online portfolio link at the top of your resume when you apply.
  • 3+ years of relevant professional experience as a visual designer
  • Design degree and/or 4-year college degree preferred.
  • Ability to work cross-team and synthesize feedback and input from merchandising, marketing, product management and development
  • Experience managing multiple projects at one time to make aggressive deadlines
  • Solid written/verbal communication and collaborative skills
  • Expertise in Adobe Creative Suite (CS6) including: Photoshop, Illustrator, Fireworks.
  • Moderate expertise in HTML and CSS, and experience working with and around Javascript, LESS, and developer tools.
  • Proven background in digital illustration
  • Experience in ad production and multiple asset creation. (Knowledge of image optimization techniques a major bonus)

Preferred Qualifications:

  • Ability to successfully present designs to senior business leaders
  • Prototyping and/or multimedia skills preferred
  • Experience with video editing a strong bonus

Woot Services LLC is an equal opportunity employer.

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Member Service Representative (Woot Inc, Carrollton, TX)

Do you possess the uncanny ability to soothe the angry customer? Do you enjoy wrestling with problems and resolving them with extreme prejudice? Woot is seeking a member service rep from the Dallas area with skin as thick as Kevlar, who can think faster than a speeding bullet and charm the quills off a porcupine. The successful candidate will take up a position on the front lines of the never-ending struggle to satisfy our members. Your reward? The satisfaction of fighting the good fight. Oh, and decent pay and benefits in a pretty excellent work environment, if we do say so ourselves. And we do.

In this job, you'll learn: that you can catch more flies with honey than you can with vinegar.

Intangible benefits: you're going to have a fantastic fly collection by the end of your first year. Like, all the species.

Potential hazards: who honestly wants a fly collection at their desk? That's creepy!

If Woot were a superhero team, you'd be: the tank.

Worst part of the job: all-you-can-eat pizza Friday. It is mandatory you eat ALL the pizza you can eat. Even if you're not hungry. Armed guards make sure no one walks away. The cries of the suffering echo through the halls.

Make sure you bring: a Venus Fly-trap. Then train it to answer emails. As long as it's polite, we'll let it slide.

Initial Responsibilities:

  • Responding to and/or redirecting all incoming email
  • Using member service skills to effectively answer member questions
  • Identifying needs and providing prompt resolution to inquiries and problems
  • Capturing and entering data clearly and accurately
  • Expressing flexibility to troubleshoot problems and provide solutions
  • Monitoring forums for service related issues
  • Full-time position, must be able to work various shifts, weekends and nights.

Qualifications:

  • Bachelor's degree from a four year college or university
  • Member-service oriented with demonstrated skills
  • Able to multitask and stay focused in distractive situations
  • Can self-start and maintain a positive, upbeat attitude
  • Strong interpersonal and organizational skills
  • Strong written and oral communications (email/phone)
  • Able to adapt to change
  • Ability to use Windows and Internet web-browsing applications
  • Not act like a creep, idiot, or jerkface (at least while on the clock)

Basic Qualifications:

  • Bachelor's degree from a four year college or university
  • 2+ years working in a customer service position
  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook and Internet Explorer and/or other web browsing applications
  • Demonstrable understanding of the Internet
  • Must live in Dallas area

Preferred Qualifications

  • Ability to multi-task and make tough decisions in a fast-paced environment
  • Must be able to type at least 70 wpm
  • Can self-start and maintain a positive, upbeat attitude
  • Strong interpersonal and organizational skills
  • Able to adapt to change
  • No shirt, no shoes, no job

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

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Vendor Manager (Woot Services, LLC, Seattle, WA)

You're passionate. Proven. Stalwart. You do astronavigation equations in your head. You've got a talking Trans Am and a sidekick played by a comedian. Your voice has been described as "honey made of lightning" and you speak more languages than there are countries. And when you take off your motorcycle helmet, people gasp in amazement at how you glow. At least, that's how they'll portray you when they make a movie about Vendor Managers in Seattle. The truth? Hey, since when have movies cared about the truth?

But if you're willing to be a passionate customer and category advocate, if you've got proven analytical capabilities, if you can handle project management while multi-tasking across tight deadlines, and you're ready to take ownership of forecasting, monitoring, understanding and reporting on your category while driving strategic projects to achieve business objectives… well, you might just have what it takes. And don't worry, Hollywood will never know about that time you walked back to your desk with a little piece of toilet paper stuck to your shoes.

In this job, you'll learn: that being an effective negotiator, leader and communicator doesn't translate well on film. What about we make that "karate champion with a laser whip" instead?

Intangible benefits: You'll be working with very important partners and vendors, having conversations. In the movie, that'll be a wrestling match with undead Aztec warriors. See how it works? It's easy!

Potential hazards: You'll have to work with the writing team and they'll keep suggesting things like "karate champion with a laser whip" and "wrestling match with undead Aztec warriors" over and over again.

If Woot were a superhero team, you'd be: off in your own book, occasionally popping up in one of the big crossover events.

Worst part of the job: casting the person who will play you in the movie. Maybe Jennifer Lawrence? Or, if you're a guy, Jennifer Lawrence using a deep voice? Hey, she's really talented, she could totally pull it off.

Make sure you bring: a passion for retail, a high level of flexibility, a commitment to your work, and a sense of humor. And possibly Jennifer Lawrence's cell phone number, if you have it.

Responsibilities:

  • Managing product categories within Woot Tools & Garden or Accessories & Watches
  • Developing and growing vendor relationships
  • Negotiating contracts, expanding product selection and vendor base, setting prices
  • Driving sales and margin improvements and creating best-in-class customer experiences

Basic Qualifications:

  • Bachelor's degree
  • A background (4+ years) in buying, account management, consulting, project management, product management, financial analysis
  • 2+ years negotiation experience
  • Strong analytic skills and expertise in Excel

Preferred Qualifications:

  • Solid communications skills – verbal and written
  • Detail-oriented
  • Ability to think and react in a high-energy, fast-paced environment
  • Technical aptitude and agility to learn web-based tools
  • Proven track record of taking ownership and driving results
  • Experience in either the Tools & Garden industry, or Accessories (apparel-related) industry

Woot Services LLC is an equal opportunity employer.

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Mobile Software Development Engineer (Woot Services, LLC, Seattle, WA)

Just one generation ago, we kept phone numbers in our heads. Today, we keep them in our phones. Our appointments, our notes, our fun, our LIVES, they're all locked away in those devices that never leave our side. Some people fight it. You? You embrace it. You're smart enough to recognize that the human race has been beat.

So give in! Prove to the iPhones and Androids that you ARE worthy to survive in the new handheld empire! Come join us as we build the mobile and tablet experience for Woot customer on iOS and Android. You'll work directly with project management (a.k.a a giant looming one button monolith) to define new features, translate designs into shipped applications, and bring the full Woot experience to the world of the mobile. And on that day, when the mobiles rise up and the mere flesh-creatures are crushed beneath proprietary Lightning cables, you will ride a golden chariot at the right hand of the single button from which all actions begin.

In this job, you'll learn: That being passionate about providing an exceptional customer experience is the only thing saving you from working in the mines where they find the gems for all those puzzle games.

Intangible benefits: We use Scrum and test-driven development to meet business objectives, build code continuously, and refactor systems as needed. And who doesn't love Scrum, right?

Potential hazards: Only if you get too focused on Scrum. Scrum's never going to commit to you. Get that out of your head. You knew what this was the moment you walked in the door.

If Woot were a superhero team, you'd be: the one who says "I JUST NEED YOU TO BUY ME A FEW MORE SECONDS WHILE I FINISH HACKING" just as the bad guys kick in the door.

Worst part of the job: when you see Scrum with some other programmer. It's like Scrum doesn't even care that you're right there. RIGHT THERE.

Make sure you bring: your mobile device. We don't actually have one of our own, you see, and we'll probably want to borrow yours when we order pizza. Do you want pizza? Oh, hey, we forgot our wallet this morning, is there any chance that maybe you could spot us a couple bucks?

Basic Qualifications:

  • Bachelor's Degree in Computer Science or related field
  • Equivalent experience to a Bachelor's degree based on 3 years of work experience for every 1 year of education
  • 3+ years professional experience in software development
  • Strong understanding of computer science fundamentals, including object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
  • Proficiency in development on iOS and/or Android
  • Experience refactoring code and evolving architectures
  • Experience crafting automated unit, integration, functional, and regression tests for iOS and/or Android

Preferred Qualifications:

  • Experience developing cross-platform applications using C# and Xamarin
  • Experience developing RESTful APIs with ASP.NET MVC
  • Awareness of mobile development trends and design paradigms
  • Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs

Woot Services LLC is an equal opportunity employer.

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Senior Financial Analyst (Woot Services, LLC, Carrollton, TX)

Are you interested in working with the innovative e-commerce company who pioneered the online daily deal business model? Of course you are. So open up your noise-holes and listen good: Woot Services seeks a Senior Financial Analyst to support our company's rapid grown, enhance performance measuring and reporting, and undertake "deep cover" missions in hostile rogue states. You will interact with other analysts and senior management with both Woot and Amazon, but if you are captured, Woot Services LLC will disavow any knowledge of your existence and activities.

In this job, you'll develop financial reports and metrics, mine and assess data, report data and provide controllership for the team. The winning candidate must be detail oriented and have the ability to work well with cross-functional teams including sales, fulfillment operations, vendor management, and software development. This person will be expected to take ownership, identify process improvement opportunities for existing processes and controls, and drive positive change across the organization, preferably while accompanying him-or-herself on the banjo.

Responsibilities include, but are not limited to:

  • Direct responsibility of monthly account reconciliations and reviews
  • Preparation of various deliverables to support both internal and external financial reporting needs
  • Prepare and assess financial and operational performance through daily, weekly, and monthly reports
  • Create, improve, and maintain financial and operational metrics and reports
  • Evaluate and analyze variance drivers
  • Ad hoc analytical and statistical projects as assigned
  • Some travel may be required.

Basic Qualifications:

  • Bachelor's degree in Finance, Accounting, Business or related field
  • 4+ years finance/analytical role experience
  • 4+ years Excel experience

Preferred Qualifications:

  • Advanced analytical skills and ability to work independently in a fast-paced and rapidly changing environment
  • Demonstrated ability to build and manage financial models for business forecasting, variance analysis, and problem solving
  • Strong desire to exceed expectations and strong interpersonal, written and oral communication skills
  • Experience with Data Warehouse, COGNOS, and SQL is a strong plus
  • Retail and/or ecommerce experience is a plus
  • MBA

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

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Fulfillment Associate (Woot Services, Carrollton, TX)

Light a lantern! Summon a turnkey! For you just might be the bright, motivated, hardworking individual we're looking to force into the iron mask of a warehouse fulfillment associate. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment, and is willing to swear no connection with a group of musketeers who intend a bold attempt to subvert the rule of Louis XIV and place the exiled Philippe upon the throne.

The Fulfillment Associate position may be required to receive products using radio frequency scanners, relocate products using forklifts and pallet jacks and very very occasionally defend the honor of Charles II against Lord Cromwell. They also may also be required to pick customer orders, pack and ship customer orders, receive product and troubleshoot problems to resolution. Under no circumstances must they lift the Iron Mask upon the prisoner who sits alone in the furthest cell. However, Fulfillment Associates are expected to understand aspects of production, adhere to strict safety, quality, and production standards. Dependent on business needs, the position may require the Associate to be willing and able to work on powered equipment such as forklifts or scissor lifts. But you can nickname them "Athos" and "Porthos" if you wanna.

In this job, you'll learn: a grand appreciation for classical literature about the French Revolution!

Intangible benefits: the friendship you'll form with co-workers as you stand against the sinister Cardinal. Or maybe it's a mockingbird. Whatever, it's in the tree out back, just go look after you get hired.

Potential hazards: almost none, since the safety guys stopped our mid-morning saber duels. In retrospect those were actually a pretty dumb idea.

If Woot were a superhero team, you'd be: the one with a big fancy hat and cool boots!

Worst part of the job: when that guy who stole a loaf of bread comes in and starts singing and you're like WRONG AUTHOR, JERKFACE

Make sure you bring: an unshakable esprit de corps with your co-workers! One for all and all for one!

Work Environment:

  • Work with and/or around moving mechanical parts
  • Noise level varies and can be loud
  • Temperature in the fulfillment center may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees
  • Very fast paced environment

Basic Qualifications:

  • Must be at least 18 years old
  • Must have a High School diploma or equivalent
  • Must be willing and able to work all shifts
  • Must be willing and able to work overtime as required
  • Must be able to read and take direction in English
  • Must be able to lift up to 49 pounds with or without reasonable accommodation
  • Must be able to stand/walk for up to 10-12 hours
  • Must be willing and able to frequently push, pull, squat, bend, and reach
  • Must be able to continuously climb and descend stairs safely (applies to sites with stairs)
  • Must be willing and able to work on powered equipment (for example, forklift or scissor lift)
  • Positive work attitude and leadership skills
  • Excellent job performance in productivity, quality, safety, and attendance
  • A commitment to a culture of safety

Preferred Qualifications:

  • Computer experience
  • Excellent communication skills — able to coach, train and assist team members
  • Thinks outside of the box; searches for innovative solutions

Successful candidates will be required to pass a post offer, pre-employment drug screen and background check.

Woot Services LLC is an equal opportunity employer.

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Quality Assurance Engineer (Woot Services, LLC, Seattle, WA)

If you pass a stack of dirty dishes, you can't help but rinse them and sort them by size. If your cat is on the right side of the couch (where you keep your remote, you pick up that cat and move it directly to the left. You're the sort of person who wants a world filled with quality, and you demand it from others. We want you to demand it from our team too.

If you're passionate about customer experience, able to write and execute clear and maintainable tests to ensure that every release meets quality and performance standards, comfortable with Scrum and test-driven development, into C# and Xamarin to support iOS and Android devices, and still losing your mind that we didn't close that parenthetical statement up there, you might just be an excellent fit! Here, let us reassure you: )

In this job, you'll learn: where we store our Ark. Been in the business since the early 1940s!

Intangible benefits: when we take out the medallion that goes with the Ark, you'll be able to say "Hey! There's something written on the back!" and then we can adjust our staff. That's true Quality Assurance in action, you see.

Potential hazards: Only if we try and open the Ark. You know how that goes, right?

If Woot were a superhero team, you'd be: one of those old 1920s pulp heroes with rolled up shirt sleeves and a serious budget for travel. Which, of course, you'd inspect meticulously for mistakes.

Worst part of the job: Not being able to look when the Ark is open. It always sounds so cool and people are like "Aaa! Aaa! This is amazing even though I'm melting!"

Make sure you bring: some cool theme music. Seriously. It's gotta be really cool.

Basic Qualifications:

  • Bachelor's Degree in Computer Science or related field
  • 3+ years professional experience in software testing
  • Strong understanding of software testing methodologies and levels (unit, integration, acceptance, system)
  • Experience developing test cases and regression test planning
  • Experience testing application performance to find trouble spots and understand user performance perception

Preferred Qualifications:

  • Experience testing mobile applications
  • Experience choosing between manual and automated testing to balance development cost vs. ongoing test pass cost
  • Awareness of mobile development trends and test strategies
  • Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs

Woot Services LLC is an equal opportunity employer.

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Senior Vendor Manager (Woot Services, Seattle, WA)

When you think pizza, you think… SEATTLE! Okay, okay, that'll never be true, but there's a lot to like about this city. There's a giant needle! And a monorail! And two months of non-stop sun! If Seattle's the kind of place you'd like to be part of a team that researches, analyzes, and structures deals to perform at the highest level possible… you're in luck! WE KNOW A TEAM JUST LIKE THAT!

Be it recommending optimal deal opportunities to ensure the best customer and vendor experience as you eat a maple donut or drinking coffee while applying a healthy balance of qualitative and quantitative analysis and analyzing historical data, YOU will be THE HAND OF SEATTLE! As the SLUians kiss your signet ring and whisper "Strong presentation and strategic negotiating skills, my lord" you will clench your iron fist and crush those who believe your leading, communicating, and problem-solving is anything less than seasoned. And then, perhaps, sushi? We know a great place in Belltown…

In this job, you'll learn: what SLU and Belltown mean.

Intangible benefits: there's a monorail within walking distance. That's cool!

Potential hazards: Twin Peaks was a documentary. Seriously. We're not joking.

If Woot were a superhero team, you'd be: the superhero based out of Seattle! Possibly you'd have a base in the Space Needle!

Worst part of the job: when you stagger home to your base in the Space Needle to find out someone put a revolving restaurant in there.

Make sure you bring: a deep deep love of neon green.

Basic Qualifications:

  • Bachelor Degree plus 5+ years of relevant experience in retail or e-commerce desired
  • Buying/planning, operations, or finance background
  • Experience with business analysis and expertise in Excel.
  • Demonstrated ability to manage multiple projects, prioritization, planning and task delegation

Preferred Qualifications:

  • Ability to think and react in a high-energy, fast-paced environment
  • Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Experience in presenting to Senior management
  • Proven negotiating skills, influencing abilities and vendor management experience
  • Detail-oriented
  • Technical aptitude and agility to learn web-based tools
  • MBA preferred
  • Proven track record of taking ownership and driving results, self-starter and self-directed
  • Exceptional interpersonal and communication skills
  • Candidate must have a passion for, and track record of: effective negotiation, improving free cash flow and automating processes
  • Access & SQL preferred

Woot Services LLC is an equal opportunity employer.

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Woot Services LLC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).