Top positive review
Third Time Charmer and IT's Fantastic
By John Schëar on Reviewed in the United States on March 24, 2014
Installing a brand new Router is no big thing. If I can do it, anyone can. I did and it works perfectly. Throughout the entire house from front to back and side to side. Compared to the two routers I previously had, this one is far superior just from the standpoint that I do not have to do anything. It just sits there and flashes its blue light and lets me know "I'm here for you." When I take my Fire HDX into the den on the other side of the home, I get all the signals I need or want. The same is true with the Note II and the other wireless devices that are going full speed. Even the printer works well. While this is fine for us, I cannot understand how an other similar device just stops working when there are no moving parts or high heat. That's just my curiosity and it is of little relevance when I can 'consume' about 2 or 3 years of a router's working properly and then just die and replace it with an even better one for just a few dollars more. Based on my relatively short usage, I highly recommend this router and, for me, I see no reason to spend significantly more. Butr then I am a cheapo.
Top critical review
Useless for Macs
By AG on Reviewed in the United States on April 15, 2013
I've been using a Belkin wireless router for my Mac-based home and small business for several years. It's getting a bit old and occasionally drops the signal, so I decided to buy a new router, and chose the Belkin N900. The installation process is unsatisfying: you run an installer program, reboot, and then you're on your own. I suppose they're hoping it would just work, but my router refused to connect to my cable modem. I'm a technical guy, so I dug into the user's manual and the router's settings, but I couldn't get it to connect (I know the rest of my system was good because my older router was happily doing its thing until I disconnected it only moments earlier). I called Belkin and received horrible customer service. The person on the other end was excruciatingly slow (literally, a 1-2 minute quiet delay between every step) and clueless. He refused to escalate the case, and aside from one configuration setting, his only suggestion was to reboot my cable modem and my router, over and over again. I hung up and called again, and the next person listened to what happened, had me look at the settings, and declared the hardware to be broken. I returned it to Amazon, and just got my new router. I plugged it in following Belkin's procedure, and it behaved in exactly the same way: it refused to connect to the cable modem. There are supposed to be help systems installed, but they're exclusively for Windows. The bottom line, for me, is that this is a Windows product. It might even be a fine one. It appears that Belkin made some half-hearted effort to make the unit compatible with a Mac, but if it doesn't happen to work perfectly in every way right out of the box, you're out of luck. Wrestling with this unit, and Belkin's abysmal customer service, has been a frustrating waste of time and effort, amplified by the substantial cost of this premium product. If your network is made up of Macs, I suggest you find a different router.
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