NeatReceipts Mobile Document Scanner

**UPDATE** I now just found that the software that runs on your computer has been desupported. Now, this product is meant to only be used with a paid cloud subscription. Dropping one star. I really wish now that I had purchased the Doxi scanner instead! There are a few things that make this a very hard product to use. I have been able to scan over 2000 receipts in the last few days since I recieved the item, but the hardware and software just seems to work against me at every step. - The number one biggest complaint: The device knows when I put a receipt in. I can feel it start to grab it. BUT I still have to press the scan button on the device or on the software. It should just start scanning the receipt and go. why do I need to use both hands to place the receipt then the other hand to press the scan button. This seems like the biggest missed opportunity for the NeatReceipts scanner. - The software (Windows 10), sometimes crashes while processing an image and then the image is lost. If I have 5 images queued for processing it makes it very hard to go back and find out where I left off. - Even though most receipts are long skinny shape, the image the software grabs has a huge black space to the right which I have to crop. - To crop each image takes 10 mouse clicks. A lot of work to crop an image to only keep the receipt part. - the software should just detect black space and auto-crop that out - within a single folder, I cannot adjust the currency of a single receipt. Once I chose US, I only get Dollars. - The software can rarely find the vendors for very common grocery stores like Safeway, Fred Meyer, Target, etc. You will have to manually edit every receipt's total, tax, time, and company - I had too high of hopes for its ability. - while not a problem yet, I found that every receipt scanned goes into a single *.nwdb file which keeps growing apparently forever. At nearly 2GB now. I am concerned if there is any corruption whatsoever in this very large file that I will lose all of my reciepts. I would have thought there could be some way to create more smaller files to reduce the loss if there is a fault somewhere. I will instead immediately dump out all of my receipts as PDF and store somewhere else. I don't trust this software enough with years of receipts without this file getting corrupt losing everything. - During installation it wasn't clear how to just start using this. I got many prompts that kept requiring me to create a cloud account even though I said I only wanted to use the classic local mode only.