Top positive review
3 people found this helpful
This TV is easy to set up
By GoHawks on Reviewed in the United States on January 15, 2016
Upgrading from a 2009 Samsung LCD 32inch 720p TV to this. Purchased December 21st 2015 and got it December 23th 2015 Over the years, I have watched Samsung up their prices, and Vizio keep their prices affordable while still producing the same quality. Sure, there are some technical aspects that separate the two brands, but these are usually for those looking for a specific use TV (like gaming only or for a computer only). This TV is easy to set up. The smart features are great, but limited however, being able to cast your android device to the TV WITHOUT a casting device like Chromecast is brilliant. It was one of the selling points for me. Simply download the chromecast app, and cast your content to your TV. No need to set ANYTHING up on this TV! The amount of HDMI ports was another selling point. Having 5 of them plus a USB port is great. My old Samsung only had two and it was frustrating switching between components being that the cable box consumes one HDMI port. HDMI ports on here are realitivly easy to get to. After setting this TV up, I went straight to Netflix (one push of a button on the remote brings Netflix, Amazon and iHeart Radio apps up, regardless what else is going on on the TV) and watched a 4K video. I recommend the Oceans 4k movie. Being able to see every drop of water as the wave hits the rock in stunning REAL 4k is brilliant. FYI - you have to upgrade your Netflix subscription to see this... however, the upscale in this TV will take a 1080p move from Netflix and upscale it to 4k. Another FYI - most cable companies (comcast) only broadcast in 720p. Still, the upscale works great. Second selling point was the 120hz... real 120hz. I have seen TV's that try to produce 120 or even 240 and high pace action sceens tend to display that blur. For example, watching a football game, the football, when thrown, will have a tracer attached to it as the TV is having a hard time keeping up with this. For this very reason, avoid simulated 120 or 240hz. For those that are curious, (and still reading this), watching football on this TV is a pure orgasmic joy... again, coming from and old LCD 32" TV. Other things I have seen people concerned about, the glare on the TV... this has none. It has a really good anti glare cover. My ONLY concerns for this TV is the clouding of the direct backlighting. What this means, when you have a pure white image on the screen, you will see some dark cloud like areas. These are shadows created by not enough active zone LED backlights. This is why it has become such a marketable thing for manufactures. The more active zone LED backlights, the less clouding. Unfortunately for us, you pay almost $200 and up for double amount of active zones. Again, this only shows up on a very white screen, and is only noticeable to someone looking for it. All other colors do not have this issue... that I can see. Another issue that I have ran into is using a hard drive to play movies. Generally, actually, 90% of the times, I have no issues using my Toshiba 2TB 3.0 usb hard drive plugged into this TV to play movies. The issue I have is some folders just simply do not like to open. What happens instead is when you access a certain folder (it is fairly consistent with which folders cause this error to happen), it simply turns the hard drive off, and changes the input to whatever you had it on previously. I am logically guessing that there might be a power to hard drive issue or, more likely, a hard drive reading issue where the TV's software that sends a request to the hard drive and the hard drive tells the TV that it is stuck. I have not tried other hard drives. My only wish list, aside from MORE apps, is to have a power button on the top or side. I like to turn the tv off via button on the TV (seems to turn things off quicker I suppose) as opposed to the remote. If you have any questions, please let me know! Picture and video taken by my HTC One m8 1080p video.
Top critical review
9 people found this helpful
Vizio? More like Crap!
By James E. on Reviewed in the United States on September 27, 2016
I was initially happy with this TV, great picture and an all around good experience. Less than 3 months after I got it, the backlight started to flicker randomly. A small tap to the side of the TV fixed this, but eventually it wouldn't go away. Vizio replaced this TV and all was well. I felt like Vizio had my back and the customer service was outstanding. Now fast forward 3 months and the TV randomly displays very little color, almost black and white regardless of input. This sometimes persists through a reset (unplugging and plugging back in which takes forever by the way). I contacted Vizio support and was immediately accused of the input being the problem and they insisted I send them photos of the problem. Which I attempted no less than 5 different times. They also wanted proof of purchase and I told them that they just replaced this TV 3 months ago but they insisted. I tried to email them that too, which also was bounced back to me by my ISP as undeliverable. Tried 2 other email accounts with no success. Finally I decided maybe public shaming would do the trick so I tweeted photos and an description of my problem and tagged Vizio. Surprise! They got the pictures finally, but insisted I fax them a copy of my POP since it had my name and address on it. Finally, the next call I felt like I was getting somewhere! The rep told me that they were indeed having problems with their email system! He also told me he had a copy of my POP from my call in about the first defective tv and told me they would be happy to replace my TV with the inferior and poorly rated D series instead! I told him this was unacceptable to replace a $1000 tv with a $600 one. He told me that he would get in touch with his supervisor and someone would call me the next day. I finally received my phone call and much to my disappointment they would NOT be replacing my TV with the newer M series. At this point I had had enough and was offered a refund which I accepted. He told me I had to have the TV ready to be picked up in the original package! I told him I saved it as I had little faith in the last replacement tv! He told me they will be here this week to pick it up, and then it would take several days to get to the warehouse, then up to a week for "inspection". After the tv was inspected and found to have no physical damage, they would issue a refund check. Which you guessed it, would take up to a week to be mailed. By the US Postal service, which is lightning fast as well. So according to Vizio, I'm expected to be without a tv for up to 3 weeks. I will make it my lifelong mission to see to it that nobody buys another Vizio TV again!
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