HairMax ULTIMA 12 LaserComb

First off, I bought the product directly from Amazon in mid May and I had the product about seven or eight weeks before returning it for a refund. Although the Amazon 30 day refund window had passed, I contacted HairMax and they gave me no problem at all with the return and refunded my money. So, a big plus for Hairmax in that regard. In regard to the device, it couldn't be easier. Charge it, turn it on and you're ready to go. There are two buttons on the top of it: One for the power and one for the 4 second beep, which you can turn off by pushing the button again, if you don't want it. Cleanup is easy: The teeth are easily removed and secured back in place. My experience was mixed overall but ended negatively. I started off with a pretty good head of hair and if I'd had to put it on a scale, I'd say it was a Norwood 1. I'm in my early 50s and have had a total of 6 hair transplants since 1998. I take finasteride and supplements, like biotin. Since barbershops and hair salons were closed in my area due to Covid, my hair had started to grow long, so I thought longer hair might be a nice change - if only my hair were a bit thicker. Well, I started reading about laser devices and chose the Hairmax. I was very excited, waiting to get it. Usage was easy: Use it on damp, product free hair. I'd wash my hair, towel dry to where it was damp, sit down in front of the TV, set a timer for 11 minutes and move the comb every time the beep went off. I know they say that it's doesn't burn but a couple of times, I actually felt a sting from it. It wasn't horrible but I still felt. It's made known both by HairMax and reviews that some people may experience shedding and that it's normal. For the first 3 or 4 weeks, I didn't really notice shedding and maybe that was due to the fact that I had a good head of hair to start with but then, about 6 weeks in, I went to comb my hair in the morning and noticed how thin my hair had become. Obviously, I'd been shedding all along. My hair in the front and above the temples had become VERY thin - as in, you could count the hair strands individually and easily. At that moment, I decided that I wasn't going to keep using the comb. There was absolutely no way that I was going to see how thin it would become and how long I'd have to wait before and if regrowth would occur. That's when I returned it for a refund. Now, I'm extremely worried. The formerly good head of hair that I started with is now very noticeably thinner, after using the HairMax comb. At this point, it looks like all of those years that I'd spent getting hair transplants have been wasted. It's been roughly a month since I've returned the device and I see no regrowth of any kind at all (even stubble) in the areas that have shed. All I can do is hope that the shed areas have gone into a dormant phase and will grow back in. Had I known that I'd end up like this, I would never, under any circumstances, have bought this device. *** Update **** I've had to change my review and give this device one star. If I could give it negative stars, I would. PLEASE, listen to me when I tell you to avoid using this thing at all costs, unless you want to lose your hair. I read all of the positive reviews and supposed great results and figured it was worth a try, since the manufacturer tells you that if you were to stop using the device, your hair would go back to where it was before you started using it, which is a complete and utter lie. Don't believe it - they're just trying to sell another device. Well, it's been 6 months since I've stopped using the laser comb and without question, this device absolutely destroyed my hair. I started with a good head of hair and was hoping for just a bit more thickness and what I got was the worst nightmare that I could imagine. It has thinned my hair out so badly that it's just individual strands in the front and on the side where I part my hair. The density has been demolished and there is no regrowth at all. The good head of hair I had is gone. I'm so frustrated and upset by this that I just want to bury my head and scream. PLEASE, PLEASE, do yourself a favor and don't touch it, because you might end up like me and I wouldn't wish this hell on anyone.