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4 out of 5 stars

Microsoft 12.3" Surface Pro 4 Tablet

$359.99
$799.99 55% off Reference Price
Condition: New
Screen Size: 12.3"
Style: Open Box
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Top positive review
9 people found this helpful
Great Laptop/Tablet for Photo Editing On the Go
By James M. on Reviewed in the United States on May 9, 2016
I was very hesitant to buy this. I have read a lot of reviews stating horrific issues with the Surface Pro 4. I have also been a long time apple fan and have become very accustomed to the apple methodology. For those of you worried about the bad reviews of glitches, I can report that I have had 0 issues with mine since purchasing. For those of you who are hesitant to switch from Apple to Windows, I would say it's worth it with a few caveats. First, I purchased this because I am an amateur photographer and like to do my edits wherever I am (I don't like having to sit in my office and work on my desktop). This device is incredibly portable and the touch screen is incredible for performing edits. I was torn between this, an iPad Pro, or a MacBook. After using the stylus on a photo edit, I found it along with touch interface to be a huge sell for me which the Surface performs perfectly. My only complaint is that it is VERY reflective and difficult to see in daylight. However, if you're buying this as a pure Laptop, to be honest, there are probably better deals out there for less money that aren't detachable. To be honest, if Apple made a detachable I probably would have bought it. OSX is just what I'm familiar with. However, I will say that Windows 10 is INCREDIBLE compared to the windows 7 machines I've used. The tiles are awesome (especially in tablet mode), and the start menu is vastly improved. However, this is a Windows machine, so it is glitchy compared to OSX. I'm not trying to make an "Apple is better than WIndows" statement here, just saying that my OSX desktop is far more stable. However, this is still a great machine with a great OS even with the occasional hiccup. Last, I would say that the marketing for this device is a little "off" in my opinion. This is not a "tablet" that can replace your laptop. Its a laptop that functions pretty well as a tablet. In tablet mode this does most things my iPad could and then some (Like still run full desktop apps, which is amazing). However, there are things a tablet does that this cannot. For instance, iPad's (and similar) can start playing music and then turn off while still playing music. There are ways to do this on a Surface as well, but its not as easy as just clicking the power button. If you're looking for a device that is an exact replacement for a tablet in all ways while still running desktop software, this isn't it (and frankly I'm not sure there is a solution to that currently). If, like me, you wanted to take your desktop software on the go and be able to use touch interface while also being able to utilize it as a tablet in a pinch, you'll be very happy with a Surface Pro 4. Since purchasing this I've gotten rid of my iPad all together (I was a HUGE iPad user at home). My only regret is losing the interconnectivity that Apple does so well with handoff. However, if you're an android user and have Pushbullet you wont miss a thing. Regardless of the occasional hiccup, this is a great machine and I would highly recommend it!
Top critical review
9 people found this helpful
Only lasted 2 days before breaking - NO TECH SUPPORT
By Juice Fan on Reviewed in the United States on March 5, 2017
Worked great at first but after two days it ceased to function in almost every way. I really liked the thing although Windows 10 was not very intuitive for me, having come from Windows XP. The problem began on the third day when the touch screen failed to respond to any input, whether by finger or by stylus pen. I couldn't bring up the Windows screen at all and the Explorer icon was also dead. Oddly, I had installed Google Chrome and I could connect to the internet that way but I couldn't get any of the stock Windows icons to respond. The stylus pen had worked fine the day before but now seemed as dead as a wooden pencil. Also I don't think I was ever able to shut it off as the shutoff required me to slide it downward on the screen and it never would respond to my input so the battery was probably being drained even when it was not being used. Also, I was unable to complete the upgrade for Windows 10 after a half dozen attempts. None of the attempts ever resulted in a successful installation. The fact that it couldn't perform the very first task asked of it should have been a red flag. OK, any company can have an occasional lemon. However when I tried to get some kind of tech support or help line to solve my problem, Microsoft failed entirely. My call in requests for help, as suggested on their website, ended in in a dead end. I gave the robots all the pertinent data, serial #, etc. and then the robot said they couldn't do anything and to try again some other day. I also tried a tech chat line that they suggested but nothing ever happened with that as the link seemed to be dead. Then the help page suggested taking the useless hardware to a Microsoft Store that is near my home and someone could tell me what was wrong with my BRAND NEW COMPUTER. They listed a phone number to make an appointment with the store personnel to take a look at it. Turns out that number was not for the store at all but sent me back to robot hell where the same robots informed me they were useless and to try again sometime in the future and perhaps then they would be functional. Microsoft likely spent a lot of money on this merry-go-round of misinformation of a website which actually leads to NOWHERE. So at this point I have no choice but to send the broken tablet back to the factory and maybe they can decide if its really worth making computers that don't work when they have a total lack of tech support in place. IN BRIEF: Surface Pro 4 broke after 2 days Company provides zero tech support

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