Dr Scholl's Duragel Callus Removers, 4 Cushions and 4 Medicated Discs

The directions for this product are terrible. They do not mention that after wearing the disk for 48 hrs., when it's removed a WHITE PATCH stays on the sole of your foot. It's a bit of a shock because very soon, you discover that what appears to be a patch is, in fact, your new skin. Yes, it reduces the size of the callus. You learn that on Amazon reviews like this one, not from the company. Marketing, marketing. Call their hot line and it connects you to a gushy, non-medical person for the obvious: a medical question. BUT, they will connect you to a medical person. Oh, good. Hold for 20 min. Even though personal info. is collected (phone, email, etc.) it isn't accessed for 2 days for a call back. In the meantime, the white patch appears to be shrinking and fading. Still somewhat confused, I call my own personal physician. Two days later, a caller ID "Safety Call" appears with no other info. to indicate it's Scholl's. Not sure if I would use this product again because I'd first check around for a more responsive MEDICAL company, not a finely-tuned MARKETING OPERATION. And hopefully, when that product was located, the directions would be compatible with the obvious skin changes, and the hotlines would be much less crowded from calls like mine, just seeking basic, responsible information.