Back to Amazon.com
customer reviews
773
4.2 out of 5 stars

Philips Sonicare DiamondClean Smart 9500

$224.99
$269.99 17% off Reference Price
Condition: New
Color: White
Sold out Back to product details

Top positive review
Never thought I'd write a toothbrush review!
By Dori B on Reviewed in the United States on December 17, 2020
I'm very happy with this purchase. I'd used a competitor electric toothbrush for about 3 years before switching to Sonicare. I honestly didn't expect to feel much of a difference, but I was totally wrong. My teeth feel cleaner and my mouth feels fresher than it ever did with the other option. The built-in timers make it super easy to get a good brush even when I'm half asleep in the morning or at night. I like the idea of having the smart brush heads that keep track of their own usage and find it to be a helpful tool when switching from the regular brush head to the tongue cleaner. I also really like the charging rinse glass. I think it looks nice on my bathroom vanity and the regular rinse outs have kept it from getting icky thus far. I haven't tested the travel charging case but I can definitely see that being a huge benefit when traveling in the future. My only criticism is that I don't find the app to reliably track where I've brushed, so use is limited. That said, it's an excellent toothbrush even if you decide not to use the app for brushing guidance.
Top critical review
10 people found this helpful
DO NOT BUY
By Annie B. Castle on Reviewed in the United States on April 9, 2021
I have ordered 2 of these (the 9500) in the last week. I am sad to say that neither worked. It says it is “ready for first use” then to charge for 24 hours. Neither toothbrush was ready for first use, and neither toothbrush would charge (even after leaving it on the charger for 24 hours). This is a huge disappointment, as sonicare has been my go to for years. Based off of the reviews (and dates of the reviews), it seems as though the batteries in these are just defective. So depending on when you order it (and how long it has been sitting in a warehouse), the battery may have already faulted. Maybe if I had purchased sooner I could have gotten a year out of it (which is sad Bc my previous sonicare lasted 9 years!). Big thumbs down for QC on this model. I was hesitant to write a negative review, but after 2 defective toothbrushes in a row, you should know what you’re buying-especially at this price.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product