Top positive review
44 people found this helpful
All that glitters isn't gold! Revised as of 10/17/20
By brannon simpson on Reviewed in the United States on August 24, 2020
I wanted to wait a bit before I reviewed this item. While very pleasing to look at, its become problematic after the first cleaning cycle. I recieved mine on May 25 of this year and it worked perfect until I had to do the first cleaning after 60 or so brews. On five different occasions the past month or so it literally explodes during brewing, coffee literally everywhere! I've had to take a portion of it apart and clean as best I I can. It will go for a couple brews in between and mass destruction again! Plus the plate stays hot for only 40 minutes and you can just simply turn it on again. I'm literally about to start looking purchase a different machine! Revised as of 10/17/20 Ok...I had to revisit this review and be honest and fair. The initial review was written and I realized that I may have been at fault for the device malfunctioning, and as far as I can tell this far I was. There's one thing I decided to do different before revising my initial review, and that was put less coffee in the basket. The brewing cycle is pretty quick, which means the water is dispersed in manner that makes the coffee grounds expand quite a bit. If the basket is full, well the result is clearly seen in the pictures I posted. In short, 3/4 or so full on the grounds saves a ton of clean up! Update as of 7/31/24 I've had this particular coffee maker now for a few years. Still working amazing but I recently cracked my glass carafe only find out that they are no longer available for purchase from the manufacturer.
Top critical review
Buyer beware
By JANET S. VIVAR on Reviewed in the United States on April 29, 2025
This coffee pot overheats the water, so you need to keep adding water to get a full pot of coffee. I am very disappointed with the company as well. I only had this coffee pot for six months and i contacted the company with my concerns and i was told someone would get back to me within 48 hours. They never got back to me. Maine has a two-year lemon law so i expected a replacement with no charge. It dosen't look like i am going to get one. I am surprised Amazon still dose business with this company.
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