Top positive review
1 people found this helpful
I've been dreading writing this review
By Daniel Kolansky on Reviewed in the United States on December 19, 2019
I've had the Echo Buds for several weeks now. I pre-ordered them the second I saw the price tag and that they had noise "reduction". When I got them there was an adjustment period where I had to try a few different tips before they really started working well, but after a week or so I had them functioning at peak performance. Here is the bottom line: They are fantastic. They are the best set of headphones I've ever owned. They are so far and away awesome that I'd buy them again in a heartbeat if I lose this pair or they break for some reason. I 100% recommend these headphones. Now that I've said that, I've been kind of dreading writing this review because of the mediocre reception these earbuds seem to have had. I have seen a lot of people complaining about their Echo Buds and I'm not sure why, to be honest. It sounds like people had a lot of expectations for these earbuds that aren't being met. But I'm not sure if it is because they have a different ear shape, or if their phone isn't compatible.... It is confusing to me really. So I'll just give my experience. Here are some things I love: 1.) Noise cancellation works fantastic. It is as good as my QC35s (gen 1). But they are 1/5th the size. 2.) Sound quality is great. It took some effort to get a good seal. Once I found the right tip (I was a large), they sealed and work great. 3.) They are comfortable for me. I don't use the wings and they mostly stay in tight. I might add the wings, though, and see if that improves them staying in my ears over extended usage. After about 20 minutes I find myself pressing them back in. 4.) They hot swap between devices. I have a desktop, three laptops, and two phones. Most bluetooth devices will attempt to connect to two devices. Most TWS earbuds will only connect to one. These make it super easy to connect to multiple devices without trouble. 5.) The gestures work well (not perfect but work well). Being able to doubletap to disable noise cancellation is great. Cons: To be honest, I really don't have too many complaints about these. I ended up disabling Alexa on them because I don't really use Alexa in general. I think the batterylife improved once I disabled it so I haven't missed Alexa. Phone call audio is.....ok. I can hear people just fine, but they sometimes have trouble hearing me. They work fine for calls, but I sometimes have to speak up. Another possible con, I've noticed the uneven battery drain that others have reported. However, the bud that is draining faster is still lasting as long as promised by Amazon so I can't really complain. The longest I've used these has been around 5 hours on a plane flight and they were still at 30% when I got off the flight. So doing quite well. The final con is that the Alexa app ran like crap on my LG V30. I have no idea why. It works fine on my new Oneplus 7T Pro. I think that was an issue with my phone more than Alexa. So I'm just going to ignore that. It didn't really bother using the buds, though. They worked fine. But the app would run very slow on that phone. I don't use Alexa, though. So YMMV. Overall impressions: I don't use headphones a lot..... At least I didn't before I owned these. Turns out the primary issue with me using headphones is that I just didn't have them on my person when I would like to use them. These headphones now live in my pants pocket and I use them several times a day. The noise cancellation is great for things like drowning out traffic sounds while waiting to get kids from the bus, or filtering out the fan noise from my crazy loud bathroom fan. They not only have been good headphones, but they have actually fundamentally changed how I interact with headphones. I use them all the time now and highly recommend. They are fantastic. So chalk up another positive review. Good job Amazon!
Top critical review
115 people found this helpful
Excellent Noise Cancellation, Alexa rarely hears me, Crazy Battery Drain
By DH on Reviewed in the United States on November 17, 2019
After testing them the Amazon Echo Buds for nearly 2 weeks, here are my favorite and least favorite things about them. The Good: The Pairing For the initial setup, as soon as you open the case for the Echo Buds with the Alexa app open and bluetooth on, the headphones pair automatically. There's no need to put the headphones in any kind of "pairing mode" if you have the Alexa app, which is great. You go from opening the packaging to up and running in less than 10 seconds. Once you've connected, there's a great demonstration video inside the Alexa app, showing how the Buds fit and what you can do with them. It's quick, but definitely worth watching to get an overall idea of how to use them. This process is extremely painless and works really well. Active Noise Cancelling There are two kinds of noise cancelling headphones typically provide - passive or active. Passive noise cancelling is just the headset muffling sound through rubber tips in an in-ear design or padding in an over-the-ear design. Essentially, the headset acts like an earplug or earmuff. Active noise cancellation is when a microphone in the headphones monitor environment noise and create anti-noise that's mixed in with audio to cancel noise. I commute on the train and the subway every day, so headphones are essential. The train is fairly quiet, but the subway can very loud, so the need to block out noise is important. Additionally, dealing with hearing people's conversations, gum chewing, or other noises can be challenging. Samsung's Galaxy Buds have passive noise cancelling, which is ok, but far from ideal. Amazon's Echo Buds have Bose Active Noise Reduction built-in, which is active noise cancelling that provides a sound at a similar frequency to block out low level noise. Frankly, this is fantastic and the main selling point of these earbuds. The difference when the noise cancellation is active is extremely noticeable, and makes for a much better commute. I still hear people's voices and gum chewing, but those noises are significantly muted. When I turn on some white noise, I can barely hear anything else. Alexa The main point of the earbuds is to have access to Alexa at all times, which is a wonderful idea. With the earbuds in my ears, I can summon Alexa at anytime, hands-free.. If I'm walking and my phone is in my pocket, I can say "Alexa, play my news" or "Alexa, play my music" and the commands are executed. Even if I'm asking in earshot of my other Echo units, the other Echo units know not to listen to the command, and let the Echo Buds handle the request. This works extremely well. Once you get used to talking to Alexa whatever you're doing, your phone becomes less important. You can easily ask the time, the weather, or where your spouse is. You can ask for your favorite song or playlist. You can ask for the lights at home to be turned on. Whatever you can do with your Amazon Echo units at home or your Alexa app, you can do with the Echo Buds. Passthrough mode One feature that the Echo Buds have, passthrough mode, is an interesting concept - it allows you to hear some outside noises, based on your preference. Inside the Alexa app settings, you can adjust the level of passthrough mode, allowing more or less ambient noise through. I don't particularly see a need for this in my daily life, but you may use this feature. The bad: The major issue that I have is that it's hard to figure out what volume of my voice to use to summon Alexa, and it's unclear what to do when she doesn't respond. When I'm walking around Manhattan and I say "Alexa, play Taylor Swift", and she doesn't respond - I have no idea why not. Was I not loud enough? Did my headset become disconnected? Did I lose signal? In an attempt to get Alexa to hear me, I repeat my request louder and louder, until I eventually give up and pull out my phone to put some music on like a normal person. The problem I have with Alexa in the Echo Buds is that it's not very well integrated into my phone. I can ask Alexa to play music - which will stream from Amazon or Spotify - but my local library on my phone is off limits. I can ask Alexa to raise or lower the volume of my phone, but that's the only request I can make about my phone. My Galaxy Buds would say what app received a notification - I would hear "Messages" or "email from so-and-so", saving me from digging out my phone. The Alexa Buds do nothing when I get a notification. Battery Drain Since I've had the Echo Buds, I have noticed my phone being significantly hotter than normal, and the battery dying a lot sooner than it typically does. I dug into the settings of my phone to discover that the Amazon Alexa app is taking more battery than any other app on my phone, even when I'm at work and the Buds are in the case - when the Amazon Alexa app shouldn't be running at all. I did some investigative Googling, and read on some 12 month old threads that this is common with the Alexa app. I only noticed it since I got the Echo Buds, but your experience may vary. To address this, I removed the app and reinstalled it - but the problem persisted. Gestures To save you digging your phone out of your pocket or bag to adjust the music, the Echo Buds allow for taps - a double tap on the right earbud, for instance, will play or pause the music. Interesting, a long tap on the right earbud can activate Alexa while a long tap on the left earbud will active Google Assistant. This is a great concept, but I never seemed to be able to consistently tap the earbud to achieve the desired result. Tapping the earbud to figure out the right amount of force when it was deep in my ear was painful and when it didn't work, I just ended up frustrated. The charging case Upon receiving the Echo Buds, I noticed 2 things - first, the charging case is extremely large, and second, it charges via micro-USB. Since all my recently purchased devices have USB-C - including my phone, my tablet, my Galaxy Buds, and my Nintendo Switch - the decision to only have micro-USB confuses me. However, it seems most Amazon devices utilize micro-USB, so that may explain this decision. Who should buy these: If you're invested in the Echo ecosystem, like earbuds, will benefit from the Active Noise Cancelling, have large pockets and $139, I recommend the Echo Buds. I will be returning mine.
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