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44,304
4.2 out of 5 stars

Shark IQ Robot with Self-Empty Base

$269.99
$500 46% off Reference Price
Condition: Factory Reconditioned
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Top positive review
1,963 people found this helpful
Listen, hold your breath....can you hear the thundering silence of me not having to vacuum?
By Richard Hennry on Reviewed in the United States on February 4, 2020
Where to start? With the bad, let us get that right out of the way. The mapping is abysmal, truly, we have run Bruce (if you can name a Shark branded robot vacuum, what other name than Bruce would you choose) 25 times, he is nowhere near mapping our house, compared to my brothers robot from a competitor who rhymes with BOOMBA, which did it in three runs. This Shark does not even play the same sport....this prevents me from doing room specific vacuuming. And that is it. Unless you have a multi story house, where this feature is a must have, set Bruce and he will clean you house. Wonderfully. Next, the not so great, Bruce is so mentally challenged. For a smart device, he is pretty dumb, but you want to know something, Bruce is determined. He will get the job done. He may have to fumble and bumble his way about, but he will get it done, and, if you watch, he does get a little smarter each time, just a little, but it is noticeable. Bruce used to do the house in large, long swaths, now he breaks it into one half of the house, then the other, and just the today, a new feature, he went around the perimeter of the house, cleaning the base boards. Small steps. As for his vacuum, top notch, perhaps too good. Bit of advice, if you get your own Bruce, run the beast on low suction for at least the first 4 or 5 runs....another con, Bruce does not know when he has eaten too much, and like a greedy guppy, he dies...locks up and cries for help... remember, I told you Bruce is not bright, but he is a work horse. When this happens, you cannot tell Bruce to restart, he has to start over, and hopefully one of Bruce's engineers will fix this, since Bruce will never know how much he has consumed, he has not the ability. Perhaps a command to send him to his base to empty himself, or a shorter duration than the 30 or so minutes it defaults to. Oh, and the base, the self empty….I am sure robot vacuums before the base were fine, if tedious, since you had to clean them every time….but the base, oh the base is pure genius. Bruce’s base is perfect, we take up with a button, and open it with a button, and never have to touch the refuse. No bag to buy, just push a button, the bottom opens and all that stuff drops out. If you have not noticed, but this family loves Bruce, we are now looking at getting Bruce a skin, to spruce Bruce up a bit…We have had Bruce for a week now, barely, but already Bruce has made an impact. I absolute honesty I cannot recommend this product enough, it works, it has quirks, but it works, and very well. Bit of advice Turn on all your lights until your Bruce gets a good map of the area, he is a camera based robot and needs to “see" the ceiling, mostly, for landmarks. Run it on low the first few tries, while Bruce bounces around the first few runs, then move to medium and so on. Remember, Bruce has no sesnor in his bin, he uses a set algorithm that tells him to go back to his base and dump his load. It is terrible. But his vacuum is great, so he gets too full too fast. I can manage it a little for the quality of his cleanup. Because our house is neither toddler nor robot ready, we did not have all our rooms ready, and so we began mapping with the bedrooms and bathrooms doors closed. This turned out to be a blessing in disguise, the mapping is not great, but it does move forward, slowly. Bruce stared being more efficient in our great rooms’ right about the time we added the bedrooms and bathrooms. Our house, 3 bedroom, 2 bath, 2 great rooms and a heart kitchen, Bruce can do it on one charge now, I think because we basically added one room a day after his initial runs. I think you can tell, Bruce has been a wonderful addition to our home, truly, a robot vacuum was a luxury I didn’t think worked. It works and now I know what gift I will give every new home owner I know. There a lot of options out there, some a lot cheaper, and if those meet your needs, get them, some a lot more expensive, and aside from one specific feature Bruce does not have,( multi floor mapping) I cannot imagine they are better. UPDATED 2/19/20 Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked! Suggestions to others having issues. Delete the map and ( and I think this part is important) run the vac with every light you can on. The robot "see" and makes its map on your ceiling, the more light, the better it see's. To reiterate, my little robot, Bruce, has literally changed my house...cannot recommend enough. Updated 2/5/21 A year later and no regrets. One of, if not, the best purchases I have made for my home. I will state again Bruce is an addition to the house and family, he is almost a pet....a very dumb, but very hard working pet....he is like a toddler...he seems to always want to be where you are... He cleans your floors and carpets...If you are on the fence about buying a robot vacuum...let me put you at ease...buy one, this is no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine. Works great, does what it is supposed to do. The only house I wouldn't think this is perfect for is multi floor homes. Short of that... a must have. 4/28/23 Still the best purchase we have made for our home cleaning. No change there...but a small observation...recently replaced some furniture and changed the layout of our home. We had to move the dock from a north to south orientation to an east to west...and, I swear, it now navigates even better than before.
Top critical review
387 people found this helpful
Works well except vacuuming gets slightly better every day.
By losmurfs on Reviewed in the United States on December 5, 2019
Update 8: My robot has developed a leg fetish (see video), can someone recommend a good therapist for robots? Update 7: Cleans well except for any of the following when 1/4" to 1/2" long: thread, yarn, Doritos, felt, etc. I think it just needs a better brush. I'd trade the current tangle resistance brush for a brush that helped clean better any day. It is fun at parties though: Guest 1 drops a Dorito; Guest 2 steps on Dorito; I call: "Alexa, tell Shark to clean dining room"; Guests laugh hysterically as Shark IQ drives over Dorito fragments leaving them undisturbed. Update 6: When you press the Play (labeled Clean) button in the Shark app, if you pick the option to clean up to 3 specific rooms, you cannot clean the last room entered on the map, it won't let you scroll that far (they put the button over that option) so you can scroll it into view but you can't hold the scroll position in view with one finger while clicking the option with the other, if you let go of the position to click the option it goes back behind the button so you cannot click it. So make sure the last thing you add to the map is a no-go area so that all of the other rooms are options when sending Shark to clean manually (you can always clean the "hidden" room via Alexa though). Update 5: Mapping has completed. Labeling rooms is not intuitive, after you add each room, it makes you rename all of the previous rooms you already defined and labeled as follows: Define room 1, give it a name, define room 2, give room 1 a name, give room 2 a name, define room 3, give room 1 a name, give room 2 a name, give room 3 a name ... So I have my rooms defined, I have one Shark IQ set up, I can send my Shark to clean a specific room as follows (paraphrasing because I don't remember the exact wording): Me: "Alexa, ask Shark to clean the Family Room." Alexa: "Which Shark vacuum would you like me to use?" Me: "Shark". That's right, I have one Shark and I named it Shark, but every time I tell Alexa to do something with my Shark, it asks me to pick a Shark out of the following set of Sharks: [Shark]. Shark app will not let you schedule cleaning of a room or a set of rooms. You can schedule when to clean everything, you can't schedule when to clean something. I want Shark to start cleaning after everyone has left for school and work, and I want it to finish before anyone gets back. Unfortunately, because it takes about 2.5 hours to clean my house, between, emptying and charging it finishes around 6 pm. We start getting home from work and school around 2 pm. So, I tried scheduling rooms through Alexa Routines. The only way you can schedule the Shark skill in Alexa is to schedule Alexa to ask you what you want the Shark to do. I tried using Google Assistant as outlined in the documentation found in the Shark app but Google Assistant can't find the Shark ROBOT service as described in the Shark IQ documentation. But I was able to schedule cleaning of 3 rooms a day so that the robot is always dormant while we are at home and every room gets cleaned every 24 hours: I used Google Assistant Routines to have Google Assistant tell Alexa what to tell the Shark to do, it works flawlessly. The hard part was setting up 10 "Say something" commands for each schedule: First "Say something" command tells Alexa which room needs to be vacuumed, the next 8 "Say something" commands in each Routine I put four spaces in (not sure if quantity matters) that pause Google Assistant long enough for Alexa to ask which of my one robots I want it to use, and the last Say command says: "Shark". So to schedule my Shark IQ to clean specific rooms at specific times on specific days I put a Google Mini next to an Echo Dot and the Google Assistant takes care of the schedule, the Google Mini tells the Echo Dot what to do, the Echo Dot then tells the Shark what to do. Rube Goldberg would be proud. Update 4: Scheduled runs often fail complaining: "... cannot run because its dust cup is missing." So I may need to find the dust bin sensor and hard wire it to always report present since it often reports missing even though dust bin is properly inserted and latched. The only time I have ever removed the dust bin was to clear dust cup error. Update 3: New firmware today: V3.4.11-20191015V3.6.18-m149-Oct 26 2019MesaM1.8.20MesaB0.1.1S2.0.107 I wish they would publish change logs. Update 2: This is what I want before I give this product 5 stars (some of these features probably already exist for this product already but won't be enabled until mapping is complete): 1. Ability to get rid of BotBoundaries and instead draw boundaries on map. 2. Ability to give robot verbal hints about where a new dry spill is as in: Alexa, tell Shark to clean Kitchen Southwest. What I'd like that to do is imagine that each room has 9 dots: NW, N, NE, W, Center, E, SW, S, SE. Center is default. When you send it to a room it starts at the dot specified where W and E caused it to clean a third of the room first traveling N to S and S to N, N and S cleans a third traveling W to E and E to W, and NW, NE, SW, and SE start by cleaning a quarter of the room and sending to the center cleans third of the room first either traveling N to S or W to E, whatever it normally does when cleaning the whole floor. This way when you want to clean up a spill of dry goods you can send it to the point of nine closest to the spill in that room to start. 3. Ability to see location of robot on map in app. Helpful when you need to find robot for any reason but you can't hear in stereo. For me, using the existing find robot feature is like playing the game hotter colder as it only tells me if I'm getting closer or not each time it plays sound because I can't hear in stereo. Update 1: After I wrote my original review I noticed that the cleaning history was updating but the app said that it couldn't connect to my Shark. So I now think that there really was just an issue with Shark's servers. Day 1, no connectivity issues. Day after posting my review: no connectivity issues. The Shark has cleaned my house 25 times but says map is only 40% complete. The incomplete map that it won't let me edit yet looks 100% accurate and 100% complete. So I'm raising my rating from 1 star to 4 stars instead of 5. Next week if mapping still isn't finished I'll lower it to 2. After mapping is complete and I've been able to test all the features I might raise rating to five stars. So far, it has cleaned house well on schedule, alerts me at work when it gets stuck (now averages getting stuck less than once a day) so I can send one of my kids to get it up and running again. I wish it came with three times as much BotBoundary. Original: As soon as it installed firmware version V3.4.10-20190826V3.6.15-1321-Aug 27 2019MesaM1.8.2MesaB0.1.1S2.0.102 it could no longer stay connected to WiFi, so to control this vacuum by smartphone or voice you need a WiFi robot capable of turning the Shark IQ RV1001AE off, waiting 10 seconds, then turning it back on. I have two subnets/SSIDs, one mesh (Google WiFi), one not (Google Fiber's Built in WiFi). None of my other wifi devices at home have any trouble staying connected to either network. I've tried my Shark on both since the firmware upgrade, it disconnects from both. So it can still vacuum the whole house on a schedule, returning to base to empty and to charge on it's own. I just don't get notifications when it gets stuck, and I can't send it to go clean a specific room in my house without first walking over to the charging base, turning the vacuum off, waiting a few seconds, and then turning it back on. If the noisy vacuum interrupts a conversation, I can't pause it with my phone, I have to get up and press the Dock button or turn it off. Also, when it gets stuck, it usually gets stuck right when it starts working as one of it's wheels will slide off the side of the charging base ramp pad and somehow get stuck on the of the pad with the stuck wheel on the carpet but the ribbed side of the wheel stuck on the corner of the ramp.

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