Top positive review
2 people found this helpful
Arrived with shot speaker
By AmazonReviewGuy on Reviewed in the United States on December 17, 2021
The packaging and physical appearance of the computer looked good. No visible damage. I started editing video with headphones and everything seemed to work. However, when I did a playback with headphones removed, I was surprised to find that the left speaker was blown. It only generates a loud distorted fuzz. Completely unusable when listening back to video/audio edits unless you either hook into monitors or headphones. If you buy, definitely recommend doing a thorough check of ALL components before settling into a workflow. I wish we would have checked first, but had some tight deadlines from when our previous laptop unexpectedly fried. mac is supposed to be better. I think they still are, but I would purchase an Apple-certified refurbished rather than amazon refurbished based on this experience. We reached out to the company to set up an exchange, but they are unable to switch out with a working version. Now we need to go through the hassle of finding another similar computer elsewhere while we navigate the refund process here. Buyer beware... it's a great deal if you end up with a working computer. If you have the time and are willing to take the risk, do it. If you have deadlines to meet, go over to the Apple store and buy a certified refurb from them.
Top critical review
3 people found this helpful
Worst Amazon purchase I've ever made
By Brendan R on Reviewed in the United States on January 19, 2022
I ordered this based on decent reviews. I think it's important to note that the description doesn't mention a year anywhere. For the price I was disappointed to find that it was a 2015 when it arrived. The going price for a 2015 is substantially less. I was willing to look past that price however, because this was supposed to be a refurbished MBP. If it had actually been a solid working laptop, I would have happily spent the few extra hundred dollars. It's not. Instantly upon powering it up I was hit with a "service recommended" notice. The battery is bad. I get maybe an hour of use after a full charge if I'm lucky. But what makes it almost unusable is the fact that it dies without warning. In fact, it just died at 42% charge, which is what prompted me to write this review. I could have returned it, but I need it for work and didn't want to be stuck without a computer for that long. So I contacted Amazon, and to their credit they did offer to refund the price of a replacement battery. That's only so helpful though, because I didn't realize that you can't easily replace a battery in a 2015 like you could in an earlier MBP. I would have to pay a tech to install it for me. So I'm still stuck with a randomly dying computer. There's also a strange bulge in the bottom of the case, which means the computer doesn't sit flat on a desk or table. It rocks. If they weren't charging an above premium price for these they might be a good deal. But they're easily several hundred dollars above what they should be. Save your money and look elsewhere.
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