Microsoft 15" Surface Laptop 3 (16GB, 256GB)

I am a proud veteran owner of many Microsoft products (hardware & software) for over 10yrs based on their performance, reliability and customer service, especially in my line of work. My last Surface Book I purchased from Best-Buy brand-new, and it lasted me over 6yrs with barely any issues; definitely nothing major. On 10/11/2021, i purchased a brand-new Surface Book 3, 13.5” Touch-Screen from antonline at Amazon. By 11/22/2021, the c-port was malfunctioning, and I requested assistance to multiple sources, including antonline and Microsoft. I figured out a temporary work-around from the c-port malfunction until finally one of the USB ports gave out! Throughout all this time, Microsoft Support was very hospitable listening to my explanations of the problems, along with their suggestions. However, nothing worked. No peep from anyone else. Once the USB port went out, Microsoft helped me by replacing my Surface Book on 3/1/2022. The new Surface Book works wonderfully in performance and speed; amazing quality product just like the previous, minus the hardware issues. Yesterday, 4/14/2022, the charger of the original SB3 died on me. I again have reached out to multiple sources, including antonline and Microsoft. Microsoft responded in 12 minutes. Still waiting on antonline to respond. This tells me that antonline is possibly selling refurbished/faulty/unreliable expensive products to customers while telling them it is new. For a new Surface Book 3 to have hardware issues with their ports within 4 months, and then the charger to malfunction as well in 6 months; something needs to be reviewed on the matter.