Le Labo Santal 33 50ml 1.7 oz eau de parfum Perfume

This was supposed to be shipped new. The label on the box that seals the box together had been cut open. The box was stuffed with what appears to be bathroom paper towels in addition to the regular black gift tissue paper. The cap has some kind of nasty substance inside of it and possibly mold? There are tiny black spots on the top inside of there. I have never tried this fragrance or brand before so I have no way of telling if it's the actual product inside and since the label had been cut open, I can't be sure it's new or original. I'm very upset as this was very expensive. I have never sent anything back before and I'm not even sure how to do that ,so that's another thing that is upsetting because I don't have a printer and have to go out of my way to find someone to print a return label for me and go to the post office and figure out how to return it. The packing slip also says new condition. An opened box, filled with bathroom paper towels and a nasty cap is clearly not in new condition. Do better.