Lifepro Red Infrared Light Therapy Belt

Device stopped working completely after 8 months. The device comes with a lifetime warranty, which was one of the primary reasons I chose this particular one. I was satisfied with it completely and its features, until it stopped working. I contacted the seller via their website to request a replacement. I received an email saying I would be contacted in 2-4 business days. I never received an email reply. Instead, I received a message on Amazon from the seller offering me a refund. The manual states that a replacement will be offered, if repair not possible. (See copy and paste from manual.) I replied to this message received, and also sent an email prior to posting this review, requesting a replacement, as per the manual conditions. To date, I have not yet heard back. I would like to use this product, and would like a replacement, hoping that the replacement product has a longer life than the one I purchased. If this this matter is resolved per my request, I will come back here to repost with details. As per the manual: Replacement Policy: 1. If you receive a product that is damaged, defective, or not as described, we are here to assist you with a replacement. 2. To initiate a replacement, please note of the instructions below and use this link: a. Take a video/photo of your concern as it will be required. b. Provide your order details, including the order number and product information. c. Our Customer Support Team will review your request. Expect them to contact you within 2 business days. They will also provide you with instructions on returning the item (if required). 3. Once your replacement request is approved, we will ship a new product to you at no additional cost.